Ratings based on 979 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
24 Dec 2024 by J, Hotel Management
Hi Oona! Thank you for your rating, hopefully, we can score a 5 start next time.
by A verified traveler
Posted 23 Dec 2024
Door did not seal completely, so it lets noise and air through the crack. The bathtub and the toilet both leaked the entire stay. The continental breakfast was nothing more than old hashbrowns and flat dry fried eggs. There was orange juice and apple juice, but only for like the first 6 to 8 people. They did not refill it after it ran out two cereal dispensers both with the same cereal in them all four days. Really the only thing positive that I can say about this day and I mean literally the only thing is the fact that the heater in the room actually worked the bed was terrible about 6 inches deep total and looked like a pullout futon sitting on an old metal and spring Plate terrible pain every morning. If we weren’t here visiting my graduating sailor, I would definitely not have stayed and will never stay there in the future. Should I have any other children graduating from the naval boot.
Comment from Hotel Management
23 Dec 2024 by J, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced during your stay. We take your concerns seriously, and we will address the problems with the door, leaks, and breakfast quality to improve the guest experience. We apologize for the discomfort with the bed as well, and we will look into this to ensure a better night's rest for future guests. Your comments are valuable to us, and we hope you’ll consider giving us another chance. Congratulations to your sailor, and thank you for choosing to stay with us.
by A verified traveler
Posted 22 Dec 2024
It was fine
Comment from Hotel Management
23 Dec 2024 by J, Hotel Management
Hi Maritza! Thank you for your rating, hopefully, we can score a 5 start next time.
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by J, Hotel Management
Hi Camille!Thank you for your rating, hopefully, we can score a 5 start next time.
by A verified traveler
Posted 18 Dec 2024
No heater in room had child with me they gave me a space heater
Comment from Hotel Management
20 Dec 2024 by J, Hotel Management
We sincerely apologize for the inconvenience caused during your stay. We understand how important it is to have a comfortable environment, especially with a child. We appreciate your patience, and we're glad we could provide you with a space heater. If there's anything else we can assist with, please don't hesitate to let us know.
by A verified traveler
Posted 16 Dec 2024
Horrible hotel. The room has a lot of damage including a hole that has been patched in the tub. That wasn’t really a problem though, since there was no hot water and we couldn’t take a shower!!
Comment from Hotel Management
20 Dec 2024 by J, Hotel Management
We’re sorry to hear about your experience, but we want to clarify that we are not a horrible hotel we provide the best service in the area. The hot water was functioning properly, but during a snow blizzard, it can take about 15-20 seconds for the water to warm up. Unfortunately, we can’t control the weather, and sometimes it impacts things beyond our control. We do hope you understand this. As soon as we were made aware of your concerns, we immediately arranged a room change for you.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
15 Dec 2024 by J, Hotel Management
Thank you for your feedback, Drema. We appreciate your rating and will work hard to improve in order to score a 5 next time. We look forward to providing you with a better experience during your next stay!
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by J, Hotel Management
Hi Gabriela! Thank you for staying the the Days Inn near Great Lakes Naval Base. We are delighted you had a perfect stay with us. We hope to see you soon
by A verified traveler
Posted 7 Dec 2024
Very good service
Comment from Hotel Management
7 Dec 2024 by J, Hotel Management
Hi Jose! Thank you for staying the the Days Inn near Great Lakes Naval Base. We are delighted you had a perfect stay with us. We hope to see you soon
