Ratings based on 918 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago
Posted 13 Jan 2025
Great stay and bartender was very nice!
by A verified traveler
Posted 10 Jan 2025
by A verified traveler
Posted 6 Jan 2025
Good clean friendly place to stay
by A verified traveler
Posted 1 Jan 2025
The room itself was not very clean. The bedsheets had stains and the bathroom was dusty
by A verified traveler
Posted 1 Jan 2025
Lobby was nice. The surrounding area was lacking. We got in on a Sunday and the bar and restaurant were also closed that day so we had to drive a ways to get dinner. The worst part was the bathroom, though. There was only a frosted glass sliding door so privacy was not great. Also, the grout was falling out of the tile and you could see where there was poorly done patching of the grout in mismatched grout colors. The shower head was also at the wrong end based on where the shower door was so you had to fully step into the shower to turn on the (freezing) water. The bathroom was also really cramped. Additionally, the elevator was at the other end of the hotel (rather than being central like most hotels) so you had to drag everything all the way down the hallway to get to the elevator or take the dirty stairs. Overall, the room was clean and it wasn't the worst stay I've ever had, but probably will avoid this hotel in the future.
by A verified traveler
Posted 31 Dec 2024
Front staff were amazing. My son liked the pool. I liked free parking.
by A verified traveler
Posted 28 Dec 2024
It’s good for what you get the staff is vibrant and helpful and there’s good food options at the hotel and around !
Comment from Hotel Management
5 Jan 2025 by Mark Johnson , Hotel Management
Dear Dana,Thank you so much for the feedback. We hope to see you again soon! Sincerely,Front Desk Staff
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 22 Dec 2024
Nice hotel
Comment from Hotel Management
25 Dec 2024 by T, Hotel Management
First and foremost, thank you for choosing the Crowne Plaza Chicago SW - Burr Ridge as your destination, what an amazing review to read! and for all the wonderful comments about our hotel. It was an honor serving you and we look forward to welcoming you again for another enriching experience with us.
by A verified traveler
Posted 19 Dec 2024
Nice place will stay again love the shower
Comment from Hotel Management
20 Dec 2024 by T, Hotel Management
First and foremost, thank you for choosing the Crowne Plaza Chicago SW - Burr Ridge as your destination, what an amazing review to read! and for all the wonderful comments about our hotel. It was an honor serving you and we look forward to welcoming you again for another enriching experience with us.
