Ratings based on 956 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
I liked the hot tub and included breakfast.
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 30 Nov 2024
This was the dirtiest hotel I’ve ever seen
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
30 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.GM
by A verified traveler
Posted 27 Nov 2024
Staff is very friendly!
Comment from Hotel Management
29 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 22 Nov 2024
.
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 20 Nov 2024
They charge you $100 extra if you leave towels on the charge. And not clean the rooms saying it’s just “4 day stay”. Worst and disrespectful staff.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler from lakewood
Posted 20 Nov 2024
Dusty
Uncomfortable bed
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 20 Nov 2024
Staff was rude but helpful and ultimately I was denied my stay with no refund
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 19 Nov 2024
The staff charged my card for a reservation that was not to be paid until I arrived at the hotel. The hotel itself was disgusting, falling apart and one in our group was assigned a room that already had someone staying there. This place is a total DUMP!
Apparently Radisson has drastically lowered their standards.
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
