Ratings based on 953 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
It was a nice hotel
Comment from Hotel Management
30 Dec 2024 by Leticia R- Guest Services , Hotel Management
Hi Jesus, thank you for your kind feedback and we are happy that you enjoyed your stay with us here at the Clarion Inn, Elmhurst- Oak Brook. Looking forward to welcoming you back soon, Happy New Year.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
28 Dec 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 27 Dec 2024
pool broken, would have gone elsewhere had i known when i booked, they knew when i booked.
Comment from Hotel Management
27 Dec 2024 by Leticia R- Guest Services, Hotel Management
Hi William, thank you for choosing to stay with us here at the Clarion Inn Elmhurst Oak Brook. We appreciate the feedback, and we do apologize for the inconvenience of our pool not up and fully functional. Please be advised that we are doing everything possible to ensure this is being taken care of in the most effective and timely manner, so to have all amenities available for our friends and guests.
by A verified traveler from HOFFMAN ESTATES
Posted 26 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Leticia R- Guest Services , Hotel Management
Hello Artem, thank you for choosing the Clarion Inn Elmhurst- Oak Brook. We appreciate the kind review and feedback. We look forward to hosting you again soon. Happy Holidays.
by A verified traveler
Posted 25 Dec 2024
Excellent
Comment from Hotel Management
25 Dec 2024 by mohammed , Hotel Management
thank you for stayed we really appreciate it
by A verified traveler
Posted 23 Dec 2024
only complaint was that I wasn’t told the pool was closed for repairs
Comment from Hotel Management
24 Dec 2024 by Leticia R- Guest Services , Hotel Management
Good morning, Mark. Thank you for staying with us and thanks for the feedback. We are sorry and apologize for our pool being out of service, please know that we are working to get this rectified as soon as possible. Looking forward to welcoming you back soon, happy holidays.
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Leticia R- Guest Services , Hotel Management
Hello Xu, thank you for your feedback. We appreciate you choosing to stay with us here at Clarion Inn Elmhurst -Oakbrook. We are sorry that we did not meet up to your expectations. We will keep working harder to ensure that we provide each guest with a wonderful experience.
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Leticia R- Guest Services , Hotel Management
Hello Maria, thank you for your feedback and it was nice to have you stay with us here at Clarion Inn Elmhurst- Oak Brook.
by A verified traveler
Posted 21 Dec 2024
I did not care for the room location booked for me. too far away from main entrance.
The indoor pool was not open.
Everything else was fine. Good rate for the type of property
Comment from Hotel Management
21 Dec 2024 by Leticia R- Guest Services , Hotel Management
Hello Michelle, thank you for your feedback and thanks for choosing to stay with us here at Clarion Inn Elmhurst- Oak Brook. We are working on getting our pool up and running so as to have all amenities available to guest whenever they stay with us. We are sincerely sorry for the inconvenience, and we do look forward to welcoming you back.
by A verified traveler
Posted 17 Dec 2024
Safe didn't the distance of the stores
Comment from Hotel Management
18 Dec 2024 by mohammed , Hotel Management
thank you for your stayed
