Ratings based on 1,147 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2025
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Juliet,Thank you for taking to share you Claridge House stay with us! We are so happy to hear you had a great time with us in the Gold Coast. We can’t wait to host you again on your next visit!
by A verified traveler
Posted 4 Jan 2025
LOVELY STAY FOR THE MARATHON. LOVE THE COLD WATER NEAR RECEPTION.
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Aaron,Thank you for taking the time to leave us a review of your time with us at the Claridge House! We are so happy to hear you had a great time. We can’t wait to host you again on your next visit to the Gold Coast for next year's marathon!
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Catherine,Thank you for taking the time to leave us a review of your Claridge House stay! We are so happy to hear you had a great time with us. We can’t wait to host you again on your next visit to the Gold Coast for another great stay!
by A verified traveler from Plymouth
Posted 4 Jan 2025
Lovely hotel in a nice neighborhood, very walkable.
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Sarah,Thank you for taking the time to share with us about your Claridge House stay! We are so happy to hear you had a great time with us and enjoyed our unbeatable neighborhood. We can’t wait to host you again on your next visit to the Gold Coast!
by A verified traveler
Posted 2 Jan 2025
Clean rooms, wonderful staff, adorable space! Will definitely stay again!
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Claire,Thank you for taking to share you Claridge House stay with us! We are so happy to hear you had a great time with us in the Gold Coast and enjoyed your clean room and our amazing staff. We can’t wait to host you again on your next visit!
by A verified traveler from Indianapolis
Posted 2 Jan 2025
The location is absolutely lovely. Close to everything without being in the thick of it all. The staff was absolutely wonderful from the parking team to housekeeping. Wonderful. The hallways and room leave a little to be desired. The carpet in the room was stained and it was smaller than expected. The shower door opened toward the shower head so you had to get wet to turn on the shower. Would stay again in the summer when I have less packed.
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Dionna,Thank you for taking the time to leave us feedback on your time with us. I am so happy to hear that our staff took great care of you and that you enjoyed our great location. I appreciate your feedback on the rooms and we will be sure to follow up on these issues with our team. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.
by A verified traveler
Posted 1 Jan 2025
Location, food options, staff
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Brittany,Thank you for taking the time to leave us feedback on your time with us. I am so happy to hear that our staff took great care of you and that you enjoyed our great location. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.
by A verified traveler from Saint Charles
Posted 27 Dec 2024
Rooms were clean and bed comfortable. Nothing super special except the location is awesome.
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Ellen,Thank you for taking the time to leave us feedback on your time with us. I am so happy to hear you enjoyed your room and bed. It sounds like also enjoyed our unbeatable location! I appreciate your feedback on the rooms and we will be sure to follow up on these issues with our team. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.
by A verified traveler
Posted 26 Dec 2024
We unfortunately had to check out at 11:30pm the same day we checked in due to no sound proofing between rooms. We could hear the neighbor as if they were in the same room as us and they weren’t necessarily being loud. Have never experienced that before in a hotel. It was a room with an interior door to go between rooms, if needed, so that was most likely the issue. We became far too “intimately” familiar with our neighbor that night.
Comment from Hotel Management
6 Jan 2025 by Nick Cuba- Director of Operations, Hotel Management
Michael,Thank you for taking the time to leave us feedback on your time with us. I am so sorry to hear about the noise issues you had in your room. I appreciate your feedback on the rooms and we will be sure to follow up on these issues with our team. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.
