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Chicago Marriott Downtown Magnificent Mile

4.0 star property
Hotel with 2 restaurants, near Chicago Children's Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chicago Marriott Downtown Magnificent Mile

Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
50-inch flat-screen TV with digital channels, TV, pay movies
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
The price is P9,498
P12,620 total
includes taxes & fees
Jan 10 - Jan 11, 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

50-inch flat-screen TV with digital channels, TV, pay movies

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
Pillow menu
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Bedroom, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room, 1 Bedroom, City View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
HDTV
Pillow menu
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Chicago Magnificent Mile, an IHG Hotel

Pool
Spa
Pet friendly
Free WiFi
9.0 out of 10, Wonderful, (1752)
The price is P8,939
P12,375 total
includes taxes & fees
Jan 5 - Jan 6, 2025
InterContinental Chicago Magnificent Mile, an IHG Hotel
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About the neighborhood

Map
540 North Michigan Avenue, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Merchandise Mart - 16 min walk - 1.4 km
  • Art Institute of Chicago - 18 min walk - 1.5 km
  • Navy Pier - 4 min drive - 2.4 km
  • Soldier Field - 4 min drive - 3.7 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 11 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk

About this property

Chicago Marriott Downtown Magnificent Mile

Upscale hotel near Chicago Children's Museum
Located close to Merchandise Mart and Art Institute of Chicago, Chicago Marriott Downtown Magnificent Mile provides 4 beach bars, a grocery/convenience store, and a rooftop terrace. Adventurous travelers may like the fitness classes and Pilates at this hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with a bar and a business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a gift shop
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 1200 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 50-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.1 miles (USD 58 per night)
  • Valet parking on site (USD 76 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; USD 33 per person
  • 2 restaurants
  • 4 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harvest
  • Reviver
  • Rush Street Pantry
  • The Purple Pig
  • Yardbird Table & Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free crib
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 42 meeting rooms
  • 64,647 square feet of conference space
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (33 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 46 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 76 per night (in/out privileges)
  • Offsite parking fee: USD 58 per night (0.1 mi away)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Marriott Downtown Magnificent Mile
Marriott Chicago Downtown Magnificent Mile
Marriott Hotel Chicago Downtown Magnificent Mile
Chicago Marriott
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott Downtown Magnificent Mile Hotel
Chicago Marriott Downtown Magnificent Mile Hotel
Chicago Marriott Downtown Magnificent Mile Chicago
Chicago Marriott Downtown Magnificent Mile Hotel Chicago

Frequently asked questions

Is Chicago Marriott Downtown Magnificent Mile pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Chicago Marriott Downtown Magnificent Mile?

As of Dec 21, 2024, prices found for a 1-night stay for 2 adults at Chicago Marriott Downtown Magnificent Mile on Jan 10, 2025 start from P 9,497.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chicago Marriott Downtown Magnificent Mile?

Valet parking is available for USD 76 per night.

What time is check-in at Chicago Marriott Downtown Magnificent Mile?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Chicago Marriott Downtown Magnificent Mile?

Check-out is at 11:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is Chicago Marriott Downtown Magnificent Mile located?

Located in Downtown Chicago, this hotel is within 1 mi (2 km) of Chicago Children's Museum, Merchandise Mart, and Art Institute of Chicago. Navy Pier and Field Museum of Natural History are also within 3 mi (5 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 10 minutes.

Chicago Marriott Downtown Magnificent Mile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1003 reviews" "
Rating 8 - Good. 189 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 51 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

lynda

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The whole thing about the required $25 "Destination fee" was not explained at checkin, and was really annoying. It's one of those hidden fees that make travel un appealing. AND no one at check-in, no card or note explained how one could receive a complimentary bottle of water. I was told by another guest on the second day how to get water. Again ...at check in no one said you had to ask for water at the desk. Meanwhile, the $7.00 bottle of water was always in the room and was NOT deductible from the required $25.00 "Destination fee." Really this was totally poor service.
Stayed 3 nights in Dec 2024

8/10 Good

Sarah c

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Carleen, Ashburn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lot of space for gathering. Close to everything and extremely walkable. Perfect location for sightseeing!
Stayed 2 nights in Dec 2024

8/10 Good

KENNETH

Stayed 1 night in Nov 2024

10/10 Excellent

Carissa

Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Dec 2024

10/10 Excellent

Met

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service
Four times got locked out of the room when the card key would not work. Other than that, excellent! Always my first pick to stay at when in Chicago. The staff is incredible!
Stayed 3 nights in Dec 2024

10/10 Excellent

Corey, South hadley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean the staff was excellent and the location was perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

teresa

Traveled with family
Place was super clean, right on Magnificent mile, not far from subway. All the staff was so nice and willing to help. Would stay her again for sure!!
Stayed 1 night in Dec 2024

10/10 Excellent

Alissa, Nassau

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, lively hotel, wonderful
Stayed 7 nights in Sep 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

8/10 Good

Kaled, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff members were great and very accommodating. I was able to check in early and leave late without any issues. Positive experience with the Vallet services. Devin checked us in and out and was wonderful. Would stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

alban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Jalaine

Liked: Cleanliness, staff & service, property conditions & facilities
Was excited to stay for the lights parade. Unfortunately I could not see the parade from my room window. It was a short walk to Michigan ave. There was a heat issue in the room that was concerning but overall things were good.
Stayed 1 night in Nov 2024

10/10 Excellent

Abdul

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Jinyong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Raymond Daryl, David

Stayed 3 nights in Oct 2024

2/10 Terrible

Jean-Georges

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was terrible. I travel quite a bit and often go to Marriotts and their brand of hotels around the world. All in all, I have been to tens of their properties, and this one is, by far, the worst. They "renovated" but stopped midway. The windows, for example, are not super clear; they are wavy, and they seem like a single pane of glass in an aluminum frame that is neither noise nor cold-proof. The armchair in the room was stained and wet-ish; it took them two days to replace it. I ordered room service, and the sandwich they brought me was an industrial/gas station sandwich (and not talking Wawa here, I wished!). The nightstand lamp has a USB port, which did not work. They never did anything despite telling them. Be careful if you're tired and hope to charge your phone/alarm clock... I asked them five times to add my reservation to my app. Their only answer was, "You booked through a 3rd party; we can't do that." It took them five times to give me such an answer, which is probably a lie (so if I book through Expedia, I can't use their digital key?). Let's pass on the stains on the wall, the bad finis, and having only one glass when the reservation was for two. Most of the complaints are not that important, but the arrogance and non-challan attitude of the staff makes it pretty terrible. Don't go there. I wish I could share photos with you.

10/10 Excellent

joann

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everyone was friendly, rooms were very clean. Lots of walkable shopping and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, amenities
Wonderful Hotel, great staff. Right in the heart of Chicago
Stayed 3 nights in Nov 2024