Ratings based on 255 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Very clean and neat
by A verified traveler
Posted 16 Jan 2025
Modern and contemporary hotel. Nice amenities
by A verified traveler from Palatine
Posted 16 Jan 2025
new clean property close to route 53 but the rooms are super quiet. The rooms are spacious, modern and have all the necessary amenities.
by A verified traveler
Posted 12 Jan 2025
Never again honestly they had the pool under maintenance and they couldn’t help me get a. Discount or anything or cancel cause they were still gonna charge the fee
Comment from Hotel Management
14 Jan 2025 by GM, Hotel Management
Thank you for your feedback. I apologize you were left unsatisfied by your time with us. I will share your feedback with our team so we can work on getting things right! I hope we can welcome you back again soon.
by A verified traveler from West Allis
Posted 12 Jan 2025
Comment from Hotel Management
14 Jan 2025 by GM, Hotel Management
Thanks for your time. hope to serve you again in future.
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
9 Jan 2025 by GM, Hotel Management
Thanks for your revies, we look forward to serving you again.
by A verified traveler
Posted 3 Jan 2025
The staff was friendly I will give them that, was here on a little honeymoon after getting married on Saturday thru court, room had stains, killed 2 bugs, pool was cloudy when asked when it would be cleaned no one knew, whole point of staying was to enjoy the pool with our little ones till we go on our getaway, the bar drinks over priced and subpar bar tenders. I am a frequent stayer and so are my colleagues at the Alofts this one is definitely not a representation of the chain.
Comment from Hotel Management
5 Jan 2025 by GM, Hotel Management
Aloft Chicago Schaumburg prides itself on guest love scores for it rooms, pool and bar. The pool is 24/7 monitored for water quality. Guestrooms are inspected by one of the highest standards. However, we have double checked the areas of your concerns, rest assured your next stay with us, if you give us an opportunity, would be one of the best.
by A verified traveler from Sunny Isles Beach
Posted 18 Dec 2024
Comment from Hotel Management
9 Jan 2025 by GM, Hotel Management
Thank you for the time to review us. We are glad you had a great experience and look forward to serving you again.
by A verified traveler
Posted 29 Nov 2024
Clean quiet convenient just wish they had better breakfast options.
Comment from Hotel Management
5 Jan 2025 by GM, Hotel Management
Great marks! thanks.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
5 Jan 2025 by GM, Hotel Management
Thanks for your response. We strive to do better all the time!
