Ratings based on 548 Verified Reviews

4.7 out of 5
78% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jan 2025
While the property was amazing and luxury it’s the staff that made the experience. We were treated so well and the respect displayed was at the highest level. So happy we stayed at the Manhattan
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 11 Aug 2024
Your staff and service is always amazing. Our favorite hotel in Tokyo. We can't wait to come back again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2024
5 out of 5
by A verified traveler

Posted 2 Aug 2024
Hotels that are local to Japan are just as nice if not better than the Big Box American hotels. Rest asure that you can stay at a local hotel save money and experience a level of customer service like you get back in the states.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 2 Jul 2024 on Hotels
Improvement on breakfast. Maybe more choices would be better
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