Ratings based on 227 Verified Reviews

4.6 out of 5
88% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Nov 2024
We had a wonderful stay at this hotel, largely thanks to the amazing staff. From the moment we arrived, they greeted us warmly (with ice cream, no less!) and were always friendly and smiling throughout our stay. Housekeeping also went above and beyond, folding our towels into adorable little elephants, which was such a thoughtful touch. That said, there were a few inconveniences during our stay. The building does not have an elevator, which was a bit of a challenge since our rooms were on the third and fourth floors. The room we reserved included two bathrooms, but one shower didn’t have hot water, so everyone ended up sharing the same one. Additionally, the locks on the bathroom doors didn’t work properly, and I even got stuck for a while. Overall, the fantastic service and warm atmosphere made for a great stay, and we would recommend this hotel. However, these small issues might be game-changers for some, so it’s worth considering if you’re planning a visit.
Comment from Hotel Management
16 Nov 2024 by Nuna, Hotel Management
Thank you lovely customers. who came to stay with us I apologize for some of the problems that occurred. We will continue to improve.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
The host of this property has to be the nicest person alive. She cooked me free breakfast before my flight when I was departing. Great experience.
Comment from Hotel Management
12 Oct 2024 by Nuna, Hotel Management
Thank you sooooo much for lovely reviewWe hope you are happy in chiangMai Even though the flood situation in Chiang Mai is very serious You are always kind to us. Thank you again.
5 out of 5
by A verified traveler from Great Falls

Posted 10 Oct 2024
Nice cozy boutique hotel with great helpful and cheerful staff. Will stay again if I choose same neighborhood. While the property is nice and cozy, it does not have an elevator, so choose a lower floor if too much luggage or physically challenged.
Comment from Hotel Management
29 Oct 2024 by Nuna, Hotel Management
Thank you so much for stayed with us.
5 out of 5
by A verified traveler

Posted 11 Jul 2024
The owner and staff were so friendly, caring, and accommodating during our stay.
Comment from Hotel Management
12 Jul 2024 by Nuna, Hotel Management
Dear lovely guestThank you so much for stayed with us.We hope you enjoy in Chiang MaiSee you soon
5 out of 5
by A verified traveler

Posted 4 May 2024 on Hotels
Great stay. Can't ask for more than clean, comfortable and quiet! Ice cream was incredible and highly recommend during any day, not just the hot ones.
5 out of 5
by A verified traveler

Posted 25 Apr 2024
We loved our stay at Namamema. Chiang Mai is a really wonderful city, and this is right in the heart of the Old City. Walking distance to a 7-Eleven and a currency exchange place, and also right by Way Chedi Luang and the awesome Sunday Night Market, it really is in a great location. There's a Coco Mango place downstairs that serves great mango sticky rice. Everyone we interacted with at the hotel was very nice. Highly recommend this place for anyone visiting Chiang Mai!
4 out of 5
by A verified traveler

Posted 3 Apr 2024
Awesome location and beautiful colonial building. A lot of attention was given to the decoration in the rooms.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
A great hotel with really spacious rooms in the middle of the old city if you're planning to explore the area. One thing to note is that they don't have 24-hour staffing, ie. their front desk is available starting at 8am for check out, so something to keep in mind when determining the timing of your flight out of Chiang Mai.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Mar 2024 on Ebookers
5 out of 5
by A verified traveler

Book now, don’t miss out.

Posted 29 Feb 2024 on Hotels
This is a hidden gem. It’s not fancy but it is very comfortable, clean, and safe. Luna and her staff are the best. If we had any questions or needs they were quick to respond. They went out of their way to ensure we were happy. We were 3 women traveling together and were able to all be in the same “apt” with our own beds. We would def recommend them to everyone we meet. AC and refrigerator worked well. Beds were clean and comfy. Also the location was perfect to all that we wanted to do while in Chiang Mai. Thank you Luna for a memorable stay.