Ratings based on 600 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler from Orlando
Posted 15 Dec 2024
It’s a very comfortable property rooms are clean and spacious, we chose the option with breakfast included, the breakfast is amazing. You literally don’t have to have any lunch with that kind of a breakfast.. service could improve a little bit, front desk people not so communicative. Overall, a great experience.
Comment from Hotel Management
27 Dec 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it. We will take your review on board for the future improvement and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler
Posted 29 Nov 2024
Great location and friendly, helpful staff. Breakfast was very good with a great choice - excellent omelettes! Some aspects of the room were a little tired but mostly great.
Comment from Hotel Management
27 Dec 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler
Posted 22 Nov 2024
Had a great time
Comment from Hotel Management
27 Dec 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler from Snohomish
Posted 19 Nov 2024
Good hotel with high ratings for room size, cleanliness, and bed comfort but the underwhelming breakfast takes this from 5 to 4 star rating. The breakfast had minimal local Thai options but included chicken nuggets and spaghetti. Fruit was nice but of all our SE Asia hotel stays, this was by far the least impressive. We only ate there the first day and opted to leave the hotel for other locations. Staff was just ok, as well, with minimal interaction. Pool area was nice but limited to 4 lounge chairs. Location was premium, however, being 2 blocks from everything in the heart of the east side of city.
Comment from Hotel Management
21 Nov 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it. We will take your review on board for the future improvement and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler
Posted 19 Nov 2024
The hotel was clean, staff were friendly and beds were cozy. It is close to the old town and a walkable distance to many places.
Comment from Hotel Management
21 Nov 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it. We will take your comment on board for the future improvement and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it. We will take your comment on board for the future improvement and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it. We will take your comment on board for the future improvement and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it. We will take your comment on board for the future improvement and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
by A verified traveler
Posted 27 Oct 2024
At first glance, the staff isn’t very welcoming, but after a few days, they become more friendly. Otherwise, the hotel is very good, very clean, very well located… the breakfast is excellent, and the rooms are very comfortable, though they could use darker curtains. Otherwise, the decoration throughout the hotel, in the restaurant and rooms, is very beautiful.
Comment from Hotel Management
28 Oct 2024 by Wallop M., Hotel Management
Thank you so much for your feedback. We do appreciate it. We will take your comment on board for the future improvement and look forward to seeing you again in your next visit to Chiang Mai.Kind Regards,
