Ratings based on 30 Verified Reviews

2.9 out of 5
64% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Good location near to pub street.

Not value for money and not friendly

Posted 8 Aug 2019 on Hotels
Arrived late night and the reception reply she doesnt`t found my fully paied booking with Hotel.com. When I checkout no one at reception and had to wait for like 20 minutes. The swimming pool is not clean enought. Building is quite old and make a lot noise especially bed. Not value for money will not come again.
1 out of 5
by A verified traveler

Posted 8 Mar 2019
Everything is terrible except for the staff. Terrible air conditioner, terrible water shower (barely a dribble), terrible TV (haven't seen a CRT for 20 years), terrible fridge (at least 20 years old and no shelves).
Comment from Hotel Management
14 Mar 2019 by NATT, Hotel Management
Dear Value guest We're really appreciated on your support on this review (Support our idea to improve), We promise to keep doing better more than more and never stop to improve our quality as well, Hopefully we will have a chance to say welcome and service you again. for the last but not least we truly sorry if some part in our service was disappointed you . Have a safe flight and nice trip. Kind regards BaanThai Resort Chiangmai
1 out of 5
by A verified traveler from BKK, Thailand

Posted 11 Dec 2018
Everything there was worst, we got a nightmare there. The bed was cracked, bed sheets and bedroom floor were dirty and a lot of bugs in the room. We got very noisy from the outside bar and other rooms.
Comment from Hotel Management
14 Mar 2019 by NATT, Hotel Management
Dear Value gueat We're really appreciated on your support on this review, We promise to keep doing better more than more and never stop to improve our quality as well, Hopefully we will have a chance to say welcome and service you again. We do truly sorry if some part in our service and product was disappointed you. Have a nice day. Kind regards BaanThai Resort Chiangmai
2 out of 5
by A verified traveler from Australia

Relaxed feel

Posted 27 Aug 2015
My husband was very disappointed with the surrounds both inside and out. The facilities / changerooms adjoining the swimming area were well below world health standards in cleanliness. That being said the staff were exceptionally helpful including relocating us to another room when our toilet got blocked. Needed a table and chair in our room.
Comment from Hotel Management
14 Mar 2019 by NATT, Hotel Management
Dear Value gueat We're really appreciated on your support on this review, We promise to keep doing better more than more and never stop to improve our quality as well, Hopefully we will have a chance to say welcome and service you again. We do truly sorry if some part in our service and product was disappointed you. Have a nice day. Kind regards BaanThai Resort Chiangmai
5 out of 5
by Alacey from Denver

Would stay again

Posted 16 Apr 2015 on Hotels
The staff were incredible . We had a medical issue they called a taxi in the middle of the night and requested the driver stay with us so we could get back to our hotel when done. We blew a fuse the first nigh it was raining and couldn't be fixed so they moved us to a different room and had it fixed by 7 am the next morning. I have never stayed any place so customer service oriented. I would stay again.
4 out of 5
by Richard from Tiverton, UK

An Oasis of Peace and Tranquility

Posted 26 Jan 2015 on Hotels
A little oasis in Chiang Mai, somewhat distant from the centre of the City, but with a bicycle, can be reached in just 10 minutes, and taxis and tuk tuks are abundant on the road just outside the resort. The garden/pool area is ideal for relaxing with plenty of shady areas, and an outside bar. All rooms are a of a very generous size, with outside balconies, and in traditional Thai, teakwood style. Would recommend this resort to anyone wishing a relaxing break away from the hustle and bustle of the City. Majority of Staff speak and understand English.
3 out of 5
Recommended
for Everyone
by A verified traveler from colombia

Good rest

Posted 12 Oct 2014
Baan Thai Resot is so clean, very convenient for transportation and so easy to find cheap food (Next of he hotel small restaurant), staff very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Extremely nice and helpful staff!!

Posted 24 Sep 2014
The staff makes this hotel perfect. Everyone was so friendly and informative, made me feel right at home. Adorable kittens at the front desk were a plus!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Amazing Resort!

Posted 18 Jul 2014
Pros: garden, pool, room
Cons: The view of the room facing outside is not as good as the one facing the garden.
Location: To the south of old city, just next to Saturday night market, nearby, central airport plaza is a good place to buy souvenirs.
Excellent value for money for this stylish resort. The teak wood Thai house and the traditional look of the room is really a taste of past. Room very comfortable and clean. Quite location, beautiful garden, lovely swimming pool. It's just like a secret shelter near the crowed old city of Chiang Mai. The friendly staff was really beyond our expectation, not in a way of eagerly attentive, but helped us with quite a lot of information and suggestions. Overall I would certainly recommend this resort.
4 out of 5
by A verified traveler

古い木造建築の宿

Posted 18 Aug 2018 on Hotels
古い木造建築で落ち着きのある宿。エアコンはありませんが扇風機で十分でした。つけっ放しだと朝方寒いぐらい。屋外プールは2つあると書かれていましたが1つしかありませんでした。近隣には飲食店が多数あり、食事には困りません。旧市街へも、乗合バスで20〜30バーツでいけます。
Comment from Hotel Management
14 Mar 2019 by NATT, Hotel Management
Dear Value gueat We're really appreciated on your support on this review, We promise to keep doing better more than more and never stop to improve our quality as well, Hopefully we will have a chance to say welcome and service you again. We do truly sorry if some part in our service and product was disappointed you. Have a nice day. Kind regards BaanThai Resort Chiangmai