Ratings based on 15 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Irvine
Posted 30 Sep 2024
It's clean and the staff are good.
Comment from Hotel Management
30 Sep 2024 by Thanchanok, Hotel Management
Dear khun Jonathan,Greetings from Atpingnakorn Riverside Hotel,Thank you for your trusting and provide great review to us.We appreciate to heard that you enjoy your stay at Atpingnakorn Riverside.We will look forward to welcoming you in next times.Best Regards,Guest Service Agent Teams
by A verified traveler from Ma Wan
Posted 8 Jul 2024
Beautiful garden and nice decorations. Spacious room, excellent value for money.
Comment from Hotel Management
30 Jul 2024 by Nattarat , Hotel Management
Thank you for choosing to stay with us and for sharing your experience. We value your feedback and certainly look forward to welcoming you back soon.
by A verified traveler
Excellent
Posted 29 Feb 2024 on HotelsFriendly and comfortable
by A verified traveler
Posted 20 Feb 2024
Love the clean old setting hotel. Breakfast was amazing. The variety of food. Staff are very helpful with getting transport for us. We don't use our mobile in Chiang Mai.
by A verified traveler
Posted 17 Jul 2023
Hotel room was extremely clean and large but I was not impressed with the shower. Staff was very helpful and friendly.
by A verified traveler
Please check the room's condition carefully upon a
Posted 1 May 2019 on HotelsThe rooms for the same grade (deluxe double) can vary a lot! The room I had first allotted was so old and looked totally different from the pictures shown. I complained about it and was assigned to another better room on the next day.
The staff's attitudes were generally good, except for one or two front desk staff who kept speaking to me in Mandarin because of my Asian-looking face, although I had emphasized that Madarin is not my mother tongue. My impression was that they treated Thai or other non-Chinese customers generally better than Chinese. However I trust this bias shouldn't be happened.
Recommended
for Everyoneby A verified traveler
Lovely instagrammable hotel by the Ping River
Posted 1 Oct 2018This hotel is instagram heaven. It has a nice traditional mixed with modernity decor which makes it great for pretty photos around the hotel ground. Delicious breakfast buffet spread. Staff could improve their customer service by paying more attention to guests, and look more welcoming.
Recommended
for Everyoneby A verified traveler from Australia
Lovely staff, nice hotel just a few improvements
Posted 16 Sep 2018The hotel was beautiful and the staff very helpful but the only issue was that the hotel seemed to cater more towards Chinese customers than other foreigners and lacked certain amenities.
There was little explanation of the amenities and perhaps a book in the rooms explaining everything would be helpful, aka:
- pool hours; explanation of how to get to centre/ things to do around the hotel; if there was room service (I don’t believe so); advising lunch/dinner hours as we were only aware of breakfast being available until we noticed others eating dinner
- a lunch/dinner menu in English as only Chinese and Thai were available
Also, better wifi is needed as it continuously dropped out.
Besides these small inconveniences, this hotel is truly an incredible place to spend your time in Chiang Mai and the staff make the experience memorable. The cafe at the front made the best coffee which was a bonus!
Recommended
for Everyoneby A verified traveler
Posted 28 May 2018
Beautiful hotel both decoration and location at the river bank
by A verified traveler
Posted 7 Jan 2024 on Hotels
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