Ratings based on 7 Verified Reviews
3.9 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2023 on Hotels
First stay at this hotel.
Friendly, clean, comfortable basic hotel.
TV channels all Thai.
Breakfast is typical Eastern fare.
Breakfast can by noisy with Chinese tour groups.
very good location to/from Super Highway.
by A verified traveler
New modern hotel in Chiangmai
Posted 2 Jun 2018 on HotelsThe hotel was recently opened in Chiangmai. It's a small boutique hotel with contemporary design. Room was clean and pretty good size with nice and neat layout. However, the hotel's location is not that convenient as it's not easy to find it. However, we find the room rate very reasonable. Staffs were friendly and helpful. However, breakfast had very few choices.
Comment from Hotel Management
8 Jun 2018 by Own , Hotel Management
Dear nhan on ,
Greetings from Ae Lana Chiang Mai
On behalf of hotel and staffs, I really appreciated on your sharing comments to us. Your kinds words really helpful to us then we will prove to be better in the future.
Again, thank you and look forward to seeing you once again.
Sincerely yours,
Ae Lana Team
by A verified traveler
Pleasant stay
Posted 8 Feb 2018 on HotelsThe premise is new and clean however the location is abit remote from the city centre and you have to take grab/uber to travel around.
The staffs are helpful when you approach them, however it will be much better if they can be more proactive in assisting as there are not many hotel guests.
Comment from Hotel Management
9 Feb 2018 by Own , Hotel Management
Dear Ying Kit
Greetings from Ae Lana Hotel
Appreciated on your kind words. On behalf of hotel, thank you very much and looking forward to the pleasure of seeing you in coming soon
Sincerely yours,
by A verified traveler
Not as describe and worth the money
Posted 30 Dec 2017We arrived and quickly found this hotel wasn't described correctly. We requested to cancel and rebooked a new hotel on the spot. The staff said no problem and I even paid them for the "free" hotel transfer as a good gesture since I didn't stay. Days later I learned they billed me for one night stay + fees. I don't see the where a hotel can get away with this practice. They can list the property in the most attractive manner and after arriving learning it's miss represented and they get rewarded by charging a night + fees. Where is there a governing body that holds these hotels to a standard. We make are vacation decisions off these listings.
by A verified traveler
Posted 20 Dec 2024
Good
by A verified traveler from United Kingdom
Newly Renovated. Far From City Centre
Posted 11 Jan 2018Hotel is newly renovated.
Room is new and spacious.
Swimming pool and a very small gym.
Hotel staffs freindly and helpful.
Location far from city centre, take about 15mins by taxi.
Location 5 mins away by car to CentralFestival Chiangmai Shopping Centre.
Comment from Hotel Management
19 Feb 2018 by own B., Hotel Management
Dear AK,
Greetings from Ae Lana Chiang Mai Hotel
Thank you for your review for us, your kind words are the most helpful to us. Finally, on behalf of hotel is really appreciated and thank you.
Best regards,
by A verified traveler from 東京
ホテル自体は良いのですが・・・。
Posted 28 Dec 2017
Pros: 新しい事もあり、部屋は趣味良くミニマムに整えられ、広さも適度にあり快適に過ごせます。
お土産の買い物が目的であれば、地理的には良いと思います。
Cons: ホテルの設備/サービスに記載されている内容と違っていました。
空港への無料送迎バスやエリアシャトルバスはホテル側では提供されていませんでした。
今回は交渉して空港までのタクシー代(ホテル側提示300バーツ)は負担して頂きました。
Location: 地理的にはクムカントークやビッグＣエクストラ、セントラルフェスティバルに近いのですが、ハイウェイを徒歩で横切るのは非常に危険なので、通常はフロントでタクシーかソンテオを呼んでもらう必要があります。移動は距離の割にコストが掛ります。
オープンから間もなく、設備は新しく綺麗で部屋も快適でした。
ただホテルのせいではありませんが、場所のせいか団体観光客が多く、部屋の外では大きな話し声が鳴り響いていました。
Comment from Hotel Management
9 Feb 2018 by Own , Hotel Management
Dear Tsuyoshi on
Greetings from Ae Lana Chiang Mai Hotel
We are very pleasure while you stay with us. On behalf of hotel and staffs, we really thank you and looking forward to the pleasure of welcoming you in closely future.
Sincerely yours,
