Ratings based on 49 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jan 2020 on Hotels
It was alright as far as hostels go. Unfortunately during my stay the bathroom and the elevator both were out of order - I decided to end my stay early and get a room at a hotel. It was clean, though!
Comment from Hotel Management
29 Jan 2020 by Jay, Hotel Management
Thank you for stay with us. Thank you for recommend and We apologize for the inconvenience. We hope to see you again next time.
by A verified traveler
Nice hostel
Posted 17 Jan 2020 on HotelsNot bad, it was clean and the staff are nice. The bed itself was pretty comfortable, and a good sized locker under the bed.
One small downside is that, in my dorm, if any one guest has their light turned on in their cubicle, the light reflects off the white ceiling and lights up the whole room. Making it hard to sleep if you prefer to sleep with the lights off.
Everything else was good, and location seems great too. Fast WiFI.
Comment from Hotel Management
22 Jan 2020 by Jay Jay, Hotel Management
Thank you for stay with us. Thank you for recommend and We apologize for the inconvenience. We hope to see you again next time.
by A verified traveler
Posted 16 Jan 2020
Not a hostel. Digital nomads live here and are not friendly. Not enough toilets and showers and not cleaned frequently enough. Sheets had holes. Not a proper common room so people hang out in their beds with the curtains closed, talking on the phone, etc.
Comment from Hotel Management
22 Jan 2020 by Jay Jay, Hotel Management
Thank you for stay with us. Thank you for recommend and We apologize for the inconvenience. We hope to see you again next time.
by A verified traveler from Victoria, BC
Posted 1 Nov 2019
How inexpensive it was, great staff, they were super friendly
by A verified traveler
Posted 11 Jul 2019
Good location and cleanliness for both room and rest room ..
Comment from Hotel Management
13 Jul 2019 by Team ALEXA, Hotel Management
Thank you :)
Hope to see you again.
by A verified traveler
Posted 8 Feb 2019 on Hotels
The area is nice and the hostel is really clean. Chiang Mai isn’t that big so it’s not too far to get around to different places. But I don’t recommend this location if you’re looking for a local experience - it’s built for tourists.
Comment from Hotel Management
8 Feb 2019 by Team ALEXA, Hotel Management
Thank you for your review.
by A verified traveler from England
Posted 9 Dec 2018
I stayed as a solo female traveller in one of their private rooms. The Hotel was modern and clean. Staff were great and always very helpful. I loved the area, it’s very near to the shopping mall and has quite a lot of small quirky shops, although it’s is pricier. The WiFi in the hostel is very good, although I did find that meant a lot of people were there on their laptops in the social areas (good for work people I guess). A couple of drawbacks, the hostel is situated in a part of the town that is under the flight path so there is regular noise for planes taking off (I did get used to this though). The other thing I found was the bed mattress was really hard and so not all that comfy. These for me were just to details though and otherwise I enjoyed my stay.
Comment from Hotel Management
9 Dec 2018 by Team ALEXA, Hotel Management
Thank you for staying with us. We are happy to see your review. See you next time and have a great trip back home.
by A verified traveler
Location and Single Bed Concept Major Boons
Posted 7 Dec 2018 on HotelsLoved the single dorm bed concept without a bunk above you; feels incredibly exclusive and spacious compared to typical dorm bunk beds. My room was exceptionally clean too. ALEXA's primary plus-point is its location; it was walkable to pretty much the major landmarks and a breeze to hop onto a red-truck public taxi (song-thaew) as it was close to the main road. Would defo recommend ALEXA as a top choice in the Nimman area.
Comment from Hotel Management
7 Dec 2018 by Team ALEXA, Hotel Management
Thank you very much for good review. We would love to welcome you back again.
by A verified traveler
Posted 29 Nov 2018
Overall setting is nice, layout for the room is good too.
Ladies bathroom on second floor is dirty most of the time.
The house rules of removing shoe on the common area and they do not provide room shoe. They did not clean the common area frequently and causes both my feet is very black.
Now I am back and my feet is permanently black after more than 1 week stay, and I need to do peeling and some treatment on my feet. This is bad.
Comment from Hotel Management
30 Nov 2018 by Team ALEXA, Hotel Management
Thank you for your feedback. We will improve our best for future.
by A verified traveler from Hong Kong
Posted 12 Oct 2018
The hostel is comfortable and cleanliness. All of staffs are nice and helpful.
Comment from Hotel Management
13 Oct 2018 by Team ALEXA, Hotel Management
Thank you very much for your review.
We hope to see you again
