Ratings based on 12 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2019 on Hotels
Comment from Hotel Management
18 Jun 2019 by BanKong Rimkhong, Hotel Management
Thank you for the review. We hope you will come back and visit us soon.
by A verified traveler
Posted 20 Feb 2019
by A verified traveler
would not stay there again
Posted 11 Feb 2019 on HotelsVery noisy all night, can not adjust the air-conditioner temperature, water heater heats the water to a maximum of cool
Comment from Hotel Management
14 Feb 2019 by Bankong Rimkhong, Hotel Management
Dear, guest
Sorry for the inconvience
I would like to respond to your each problem.
The wooden building is not noise proof and could be noise sometimes. We always make approaches to our guest to keep voice down at night
All our rooms installed a private air conditioner and you can adjust the temperature by remote control.
In case of the water heater machine, I'm not sure if you already turn on the circuit breaker and another switch at bottom of machine.
Respect
Bankong Rimkhong
by A verified traveler
Services lacking
Posted 4 Sep 2018 on HotelsThe location is very good and the room was nice for a 2.5 Star hotel.
The service was lacking as it is difficult to find anyone at the desk in the off season. No reasonable parking, no help with luggage, and no breakfast. I would probably look somewhere else next time.
Comment from Hotel Management
22 Sep 2018 by BanKong, Hotel Management
Sorry for any inconvenience. Your booked is RO-Room only (no breakfast)
by A verified traveler
Look somewhere else
Posted 28 Aug 2018 on HotelsThe good: room was spacey with decent balcony view of river. Location was great within walking distance of most tourist spots.
Bad: check in and out very time consuming as there is often no one st the front desk and have to wait.
They advertise free parking but it is remote and not close to hotel.
Price a little highfor the area and season.
Nit pick at checkout. They charged extra because they thought the towels were too dirty and would be difficult to clean.
by A verified traveler
Posted 29 Aug 2019
ห้องพักสวยสะอาด เจ้าของบริการดีน่ารักคุ้มค่ากับราคา
by A verified traveler
Posted 29 Aug 2019
ห้องพักสวยสะอาด เจ้าของบริการดีน่ารักคุ้มค่ากับราคา
by A verified traveler
Posted 12 Jun 2019
Comment from Hotel Management
18 Jun 2019 by BanKong RimKhong, Hotel Management
Thank you for the review. We hope you will come back and visit us soon.
by A verified traveler
Posted 17 Apr 2019
by A verified traveler
Posted 27 Jan 2019
ห้องพักสะอาด บริการดีครับ อยู่ติดกับแม่น้ำโขง บรรยากาศร่มรื่น
Comment from Hotel Management
1 Feb 2019 by Khem, Hotel Management
ขอบคุณสำหรับความคิดเห็น หวังว่าโอกาสหน้าจะมาใช้บริการใหม่นะครับ