Ratings based on 37 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
This hotel is not at all as advertised. There is no spa, massages, etc available on the property at all. There is no hot tub and the pool is cold. There was no one at the bar at any time, and no menus for the “restaurant.” Bugs were pretty bad as well.
There was no hand soap in the bathrooms and ceiling of bathroom was patchy/see through in parts.
There is nothing at all to do in the area, closest things are over 40 minutes away. The shuttles they offer are upcharged at random with no explanation, but it is the only option for transportation once you are there if you did not drive yourself there.
by A verified traveler
Posted 17 Aug 2024
ดีทุกอย่าง ยกเว้นอาหารเช้ามีจำกัด และพนักงานดูแลไม่เพียงพอ
by A verified traveler
Posted 2 Jan 2024 on Hotels
Overall it is excellent. Only problem is all staff I met cannot converse in English. Fortunately still can use Google translate
by A verified traveler
Average place for premium price.
Posted 4 Nov 2023 on HotelsCheckin was quick and trouble free.
It is however a solid 2-3 star place no matter what the photos look like. Room windows don’t close properly, power in first room wouldn’t come on, second room had a mouldy smell to it and could see the source of the smell on the walls. Bathroom not clean, products seemed refilled with water.
If it was $60-80 and in this area then ok, but it was $120 so I’d expect not to see droppings in the bathroom and soap scum + other things around the shower.
Room was also quite bright at night, curtains are not solid.
Communal facilities were nice and garden well maintained. Is beautiful surroundings but the room itself let it down.
by A verified traveler
1 night in Chiang Dao
Posted 15 Jun 2022 on HotelsThe property is nice. But no english speaking staff. also that was no problem as the staff was very friendly and they use google translation to communicate.
major issue is that next to the hotel is a public loudspeaker and at 7 am they play 1 loud song followed by 15 minutes thai talk. very very loud.
by A verified traveler
Posted 12 Jun 2022 on Hotels
by A verified traveler
Conflict in Pricing
Posted 13 Jan 2022 on HotelsOur stay was okay, but check in was disappointed. One of the staff showed us the room and informed us the price and everything was fine for three people for the room. After we checked in, the staff told us that we need to pay another 450 bath for the third person. After further discussion with the management, they agreed to not to charge extra.
by A verified traveler
Relaxed and friendly
Posted 24 Apr 2019 on HotelsGreat location and very relaxing. Staff are wonderful - very helpful and friendly but a little under staffed so service a little lacking at times. Doesn't quite live up to 'well being' label it promotes in terms of food and spa facilities but they are trying hard.
by A verified traveler from Chiangmai
Posted 29 Jan 2019
At this price you better provide toothbrush and small things in bathroom for free , the rest is great
by A verified traveler
Posted 22 Jan 2019
