Ratings based on 503 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
We enjoyed our stay and the staff were super nice. They upgraded our room and let us check in 2 hours early which was so nice after our flight. It’s in a great location, super close to good restaurants and attractions. The only thing about our room was the bathroom, there was almost no counter space and the shower had mold on the bottom and on the door.
by A verified traveler
Posted 23 Sep 2024
Great stay
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 15 Sep 2024
This hotel is darling. Beautiful location. Cafes, restaurants are right there. Very clean. We enjoying our stay very much!
by A verified traveler
Posted 4 Sep 2024
The rooms are dated and worn. Ours was missing soap dispensers. Our friends' was missing a bathroom door. The super graphics were cool but everything was sadly very worn.
by A verified traveler
Posted 27 Jul 2024
After an overnight flight, was able to check into the hotel a few hours early to shower and take a nap. The front desk staff was friendly and accommodating.
The room was small, but clean and nice. Kind of an odd configuration and the air conditioner didn't get the room very cold. Bathroom was clean, but had a weird sink that splashed water everywhere when the faucet was turned on. Bed was very comfortable.
The neighborhood had a number of restaurants and bars to choose from - the food being good at many of the places. From the hotel, you can walk pretty much anywhere in the main, downtown area. Just know at some point, you'll be walking uphill - A LOT. Tip: downloading the free Rick Steves Lisbon audio walk will end very close to this hotel.
While the hotel is decent, the area is very noisy. You will hear screaming, talking, fighting, hooting and hollering after 1am until about 4am as the bars empty out. Additionally, you will hear clear conversation from the patrons eating and drinking at the restaurants outside of the hotel. I now understand why such a centrally located hotel had such a bargain price. If you want quiet, look elsewhere.
by A verified traveler
Posted 26 Jul 2024
Ripped towels
Broken sink
Broken toilet
Dirty sheets
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 13 Jul 2024
Excellent location and very nice and clean rooms!
by A verified traveler
Posted 12 Jul 2024