Ratings based on 334 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Rooms are very rustic and cozy yet modern and up-to-date. Stayed in two different rooms and both were just wonderful with modern amenities. The only thing I did not like is they have no elevator. My rooms were on the 4th and 5th floors and walking up them everyone stops takes a deep breath with a sigh and continues the journey. It was rather funny. I will say the hotel staff was more than willing to accommodate you regarding bringing your suitcases up for you so that isn't a problem. This boutique hotel sits right in the middle of Pink Street where you can dine outside, dance at a nightclub or purchase yummy Pastilles de Nata with an espresso. Walking distance to the river, stores, street festivals, subway or train station, so much accessiblity to everything. Doesn't have much of a hotel restaurant so to speak so plan on eating at one of the many restaurants nearby. I would definitely stay here again just pack a lighter suitcase next time.
by A verified traveler
Posted 23 Sep 2024
We had a horrible experience here. The walls are incredibly thin and all we could hear were our neighbors having sex and there was no hot water from the shower.
There were no other rooms for us to switch to so we were forced to leave and pay for another hotel. We were told at the front desk to reach out through WhatsApp to the manager to request a refund, in which we were told we would get a refund through Expedia. When we reached out through Expedia, the hotel denied the refund..
I would’ve considered giving this place a better rating if they were able to make this right for us.
Save your money and don’t book here.
by A verified traveler
Posted 12 Jul 2024
Smells weird
by A verified traveler
Prime location if you like to party!
Posted 23 Jun 2024 on HotelsPretty good location, right at the start of pink street. If you are looking for a quiet location - this will not be for you though as the parties rage on till well after 3am.
Service was great, everyone was super friendly. Rooms were clean and they gave free water and coffee which was a nice touch.
No elevator, so if you have full luggage it is a mission to get it up the stairs. We stayed in a double room and there is no privacy, so if you are traveling with a friend make sure you are super comfortable with them. The w/c and shower are right in the room and are super small.
by A verified traveler
Posted 22 Jun 2024
Average boutique hotel. The main issue was closing the toilet door due to its size you had to leave it open.
by A verified traveler
Posted 1 May 2024 on Hotels
by A verified traveler
Posted 14 Apr 2024 on Hotels
by A verified traveler
Posted 16 Mar 2024
The staff were all top notch. Friendly, helpful and courteous. The breakfast was a good value with lots of choices and flavours. If you are looking for a party location then you are in luck. The hotel actually sits on Pink Street. So there is lots of late night partying. This can be done high for families but we did not hear too much from our room.
The room was tiny. The family rooms are very small by North American standards. You can’t even open your luggage anywhere but on the bed. The bathroom had glass walls so no privacy at all. We all used the bathrooms by the front desk for most of the week. There was a strong odour in our room that we were not able to get rid of. This is a very old building with some recent updates. Right in the heart of old town. Time out Market is a 2 minute walk and worth it. Good stay.
by A verified traveler
Posted 5 Mar 2024 on Hotels
Good trip
by A verified traveler
Posted 26 Feb 2024 on Hotels
