Ratings based on 25 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Rooms are good size. But there is a damp smell in them. We had 3 rooms and all 3 smelt damp. The rooms were noisy as we could hear people moving furniture and other people talking in neighbouring rooms.
The breakfast buffet was huge.
A bit work needs to be done in the hotel to get a 5 star review!
by A verified traveler from Delta
Posted 2 Aug 2024
I apprehensively booked this hotel for one night, not knowing what to expect. However, I was pleasantly surprised! This hotel is a fairly decent option in Aurangabad, likely around a 3-star rating. The rooms are nice and spacious (we were upgraded to a suite, thank you very much!) and very clean. The showers are excellent, providing hot water at just the right pressure. The restaurant "Firangi" offers a fantastic breakfast spread that caters to both Indian and non-Indian palates. I would certainly recommend this hotel to anyone looking for a comfortable stay when visiting the Ajanta and Ellora caves.
Comment from Hotel Management
9 Aug 2024 by Manager, Hotel Management
Dear Guest,Greetings from The Fern Residency, Aurangabad.We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have shared your feedback with the associates. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging.We are very happy and delighted that we were able to create a pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back to The Fern Residency Aurangabad soon.With Best Regards,Rajendra Joshi
by A verified traveler
Posted 25 Jul 2024
by A verified traveler from Yuma
Posted 11 Mar 2024 on Orbitz
They charged us for a wrong drivers stay on our account which took a long time to resolve the issue.....
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Dear Ms. Dipti,Greetings from The Fern Residency, Aurangabad.We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have shared your feedback with the associates. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging.We are very happy and delighted that we were able to create a pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back to The Fern Residency Aurangabad soon.With Best Regards,Rajendra Joshi
by A verified traveler
Posted 2 Mar 2024
I got pleasant reception on arrival Staff was very helpful and cordial Breakfast had a lot of variety and very prompt service
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Dear Mr. Jaswant,Greetings from The Fern Residency, Aurangabad.We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have shared your feedback with the associates. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging.We are very happy and delighted that we were able to create a pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back to The Fern Residency Aurangabad soon.With Best Regards,Rajendra Joshi
by A verified traveler
Posted 26 Feb 2024
Comfortable
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Dear Guest,Greetings from The Fern Residency, Aurangabad.We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have shared your feedback with the associates. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging.We are very happy and delighted that we were able to create a pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back to The Fern Residency Aurangabad soon.With Best Regards,Rajendra Joshi
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Rajendra Joshi- Manager, Hotel Management
"Dear Mr. Karan,Greetings from The Fern Residency, Aurangabad.We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Sorry for the inconvenience caused to you during your stay, we have noted your feedback and will look into it. We greatly value your patronage and look forward to welcoming you back to The Fern Residency Aurangabad soon.With Best Regards,Rajendra Joshi"
by A verified traveler from MISSISSAUGA
Posted 10 Jan 2024
Complimentary fruit daily was a very nice treat. Breakfast is excellent. Housekeeping very prompt.
Comment from Hotel Management
17 Jan 2024 by Rajendra Joshi- Manager, Hotel Management
"Dear Guest, Greetings from The Fern Residency, Aurangabad. We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. I have shared your feedback with the associates. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. We are very happy and delighted that we were able to create a pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to The Fern Residency Aurangabad soon. With Best Regards, Rajendra Joshi"
by A verified traveler
Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
3 Jan 2024 by Rajendra Joshi- Manager, Hotel Management
"Dear Mr. Iniyan,Greetings from The Fern Residency, Aurangabad.We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have shared your feedback with the associates. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging.We are very happy and delighted that we were able to create a pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence.We greatly value your patronage and look forward to welcoming you back to The Fern Residency Aurangabad soon.With Best Regards,Rajendra Joshi"
by A verified traveler
Posted 26 Dec 2023
Not worth the money I spent.
Comment from Hotel Management
3 Jan 2024 by Rajendra Joshi- Manager, Hotel Management
"Dear Guest,Greetings from The Fern Residency, Aurangabad.We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Sorry for the inconvenience caused. We greatly value your patronage and look forward to welcoming you back to The Fern Residency Aurangabad soon.With Best Regards,Rajendra Joshi"
