Ratings based on 974 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Clean rooms
by A verified traveler from Mead
Posted 10 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Jamie Tomjack General Manager, Hotel Management
Hi Jennifer,Thank you for taking the time to leave us a rating. If you don't mind can you give me feedback about your stay? It will help us improve the experience for future guests and hopefully yourself so next time we can get a 5 out of 5! Thank you again!
by A verified traveler
Posted 4 Nov 2024
Excellent property and pristine cleanliness. I would definitely stay again!
Comment from Hotel Management
19 Nov 2024 by Jamie Tomjack General Manager, Hotel Management
Hi Jessica,Thank you so much for your review! I will share it with our housekeeping team! Please do come back and stay with us the next time you are in the area.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Jamie Tomjack General Manager, Hotel Management
Hi Cathy,Thank you for the 5 out of 5 rating! We love to see when our guests enjoyed their stay here. Come back anytime you are in Cheyenne!
by A verified traveler
Posted 2 Nov 2024
Easy to get to. Staff were friendly and knowledgeable. Room was clean. I’d stay there again.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Jamie Tomjack General Manager, Hotel Management
Hi Luis,Thank you for staying with us and thank you for leaving us a rating! We hope you will keep us in mind the next time you are in town!
by A verified traveler
Posted 1 Nov 2024
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Comment from Hotel Management
1 Nov 2024 by Jamie Tomjack General Manager, Hotel Management
Hi Shayla,Thank you for leaving us a rating! We are happy to see you enjoyed your stay and hope you will come see us again the next time you are in Cheyenne! Thank you again!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Jamie Tomjack General Manager, Hotel Management
Hi Ralph,We are glad to see you enjoyed your stay with us! Thank you for leaving us a rating. Please come back anytime and see us again!
by A verified traveler
Posted 28 Oct 2024
The gal working the overnight on 10/27 thru Monday 10/28 was not your greatest asset. She was dismissive when checking out as i asked for a receipt for my stay and she said we don’t do that. Is this the only hotel that does not give a receipt when $300 was charged? Not a good plan! She needs to get a different career!
Comment from Hotel Management
29 Oct 2024 by Jamie Tomjack General Manager, Hotel Management
Hi David,Thank you for your feedback. Unfortunately, she was correct when you did not receive your receipt. When you book through a 3rd party we do not give out receipts, you get them through whoever you booked with. Thank you for your business.
