Ratings based on 175 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The fact nothing was mentioned about the pool and water slide being closed and I find out closed since April was a huge disappointment for the kids
Comment from Hotel Management
3 Dec 2024 by Shania, Hotel Management
Dear Jason, Thank you for taking the time to review our property, your feedback is very important to us. Please let me apologize for the inconvenience of the pool and hot tub being down, this is something that we have been working on consistently. I am very sorry that this is not updated on Expedia's website, yet we are working on getting it corrected. Yours in hospitality, Shania
by A verified traveler
Posted 28 Nov 2024
Good stop over
Comment from Hotel Management
28 Nov 2024 by Shania, Hotel Management
Dear Lisa, Thank you for taking the time to review our property, your feedback is so important to us!I am happy to see that you enjoyed your stay, and we hope to welcome you back again!Yours in hospitality, Shania
by A verified traveler
Posted 22 Oct 2024
No poll doesn’t tell you with booking .. poor
Comment from Hotel Management
22 Oct 2024 by Shania, Hotel Management
Dear Kyle, Thank you for taking the time to rate our property, your feedback is so important to us. I am so sorry about that pool, it is something we are working hard at to get up and running again. If there is anything else, you wish to discuss about your stay, please feel free to contact me directly. Yours in hospitality, Shania
by A verified traveler
Posted 21 Oct 2024
Excellent front desk staff
Comment from Hotel Management
21 Oct 2024 by Shania, Hotel Management
Dear Kservices, Thank you for taking the time to review the property, your feedback is very important to us! I am happy to see that you had a great experience with our Front Desk staff! We hope to welcome you again soon! Yours in hospitality, Shania.
by A verified traveler
Posted 23 Sep 2024 on Hotels
I stayed one night, great hotel, staff and service. Breakfast had all you can eat Eggs Benny.. Fantastic.
Comment from Hotel Management
24 Sep 2024 by General Manager, Hotel Management
Dear Alan,Thank you for taking the time to review our property. I am so pleased to see that you enjoyed your stay with us and were able to take advantage of our unlimited, complimentary breakfast! We hope to see you next time you visit Chetwynd.Yours in hospitality,Nicolle Harvey
by A verified traveler
Posted 9 Sep 2024
Dirty
Comment from Hotel Management
9 Sep 2024 by Shania, Hotel Management
Dear James, Thank you for taking the time to rate our property, your feedback is appreciated. If there is anything else about your stay that you wish to discuss, please contact me directly. Yours in hospitality, Shania
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Shania, Hotel Management
Dear Moussa, Thank you for taking the time to rate our property. Your feedback is so important to us. It looks like you enjoyed your stay with us. If there is anything else, you wish to discuss about stay, please feel free to contact me. Yours in hospitality, Shania
by A verified traveler
Nice hotel
Posted 21 Aug 2024 on HotelsComment from Hotel Management
21 Aug 2024 by Shania, Hotel Management
Dear Steve, Thank you for taking the time to rate and review our property! Your feedback is so important to us. We look forward to welcoming you back upon your next visit in Chetwynd! Yours in hospitality, Shania
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Shania, Hotel Management
Dear Jake, I am so sorry to see that you did not enjoy your stay with us. If there is anything you wish to discuss about your stay please feel free to contact me directly. Yours in hospitality, Shania
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Shania, Hotel Management
Dear Vera, Thank you for taking the time to rate our property, your feedback is very important to us. If there is anything you wish to discuss about your stay, please feel free to contact me. Yours in hospitality, Shania
