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Mayan Secret Hotel Boutique

3.5 star property
Hotel in Chetumal with a 24-hour fitness center and a sauna

Choose dates to view prices

Photo gallery for Mayan Secret Hotel Boutique

Exterior
Reception
Property entrance
Outdoor pool, sun loungers
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Pet friendly
  • Room service
  • Gym
The current price is P6,263
P7,635 total
includes taxes & fees
Mar 5 - Mar 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Standard Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden View

1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Superior Room, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Garden View

1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Junior Suite, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Separate bedroom
Portable fan
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Standard Room, 2 Queen Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

Fiesta Inn Chetumal Hotel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, (1008)
The price is P4,390
P5,011 total
includes taxes & fees
Mar 27 - Mar 28
Fiesta Inn Chetumal Hotel
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About the neighborhood

Map
Carretera Chetumal - Bacalar Km 9.5, Chetumal, QROO, 77900

What's nearby

  • Laguna Milagros - 8 min drive
  • Palacio Municipal De Othon P. Blanco - 10 min drive
  • Payo Obispo Zoo - 12 min drive
  • Chetumal Ferry Terminal - 13 min drive
  • Explanada de la Bandera - 13 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Enchiladas Huastecas - ‬7 min drive
  • ‪Antojitos Tortas y Tacos Lulu - ‬8 min drive
  • ‪La Eufemia - ‬8 min drive
  • ‪Maya Luum - ‬6 min drive
  • ‪Barbacoa Hidalgo - ‬5 min drive

About this property

Mayan Secret Hotel Boutique

Hotel near the airport
A terrace, a garden, and a 24-hour gym are just a few of the amenities provided at Mayan Secret Hotel Boutique. For some rest and relaxation, visit the sauna or hot tub, and indulge in a body treatment, a massage, or a body scrub. In addition to a business center and a snack bar/deli, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a water dispenser, and a reception hall
  • Luggage storage, massage treatment rooms, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as perks like safes and kitchen islands.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Kitchenettes, mini fridges, and ovens

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • No elevator

More

  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen island
  • Kitchenette
  • Limited room service
  • Mini-fridge
  • Oven

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 8.00 per person (roundtrip)
  • Airport shuttle fee per child: USD 8.00
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal
Mexico - Quintana Roo
Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal

Frequently asked questions

Does Mayan Secret Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mayan Secret Hotel Boutique?

As of Mar 2, 2025, prices found for a 1-night stay for 2 adults at Mayan Secret Hotel Boutique on Mar 5, 2025 start from P 6,262.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mayan Secret Hotel Boutique pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a deposit of USD 50 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mayan Secret Hotel Boutique?

Self parking is free at this property.

What time is check-in at Mayan Secret Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mayan Secret Hotel Boutique?

Check-out is at noon. Late check-out is available for USD 15 (subject to availability).

Does Mayan Secret Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 8.00 per person applies.

Where is Mayan Secret Hotel Boutique located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Laguna Milagros and within 9 mi (15 km) of Palacio Municipal De Othon P. Blanco and Chetumal Ferry Terminal. Explanada de la Bandera and Palacio de Gobierno are also within 9 mi (15 km).

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Mayan Secret Hotel Boutique Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

It was cozy and comfortable. The staff was very friendly and helpful. We loved the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.
Stayed 1 night in Feb 2023

2/10 Terrible

luis

Disliked: Staff & service, property conditions & facilities
Stay Away!!!
The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!
Stayed 5 nights in Jul 2022

10/10 Excellent

Abelardo de jesus

Excelente lugar e instalaciónes
Stayed 2 nights in Mar 2024

10/10 Excellent

L Maria

Hermoso , rodeado de naturaleza y calma
Un hotel hermoso con mucha tranquilidad y su naturaleza hermosa , el personal muy amables y atentos la calidez que te hacen sentir como en casa , lo recomendamos ampliamente
Stayed 3 nights in Nov 2023

10/10 Excellent

Si Yong

Stayed 1 night in May 2023

8/10 Good

Ángel

Un ambiente muy tranquilo, es muy amigable con el ambiente y es un lugar excelente para poder descansar y estar tranquilo sin mucho ruido.
Stayed 2 nights in Jan 2023

8/10 Good

Veronica

Mucha confusión con la reserva, no sabían si estaba o no pagada, no la encontraban
Stayed 1 night in Dec 2022

6/10 Okay

Jorge B., Puebla

Liked: Property conditions & facilities
.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Vale la pena conocerlo. Falla el internet, su único defecto
Stayed 2 nights in Mar 2021

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Patricia

Coordinar mejor su información
Todo estuvo increíble salvo la coordinación entre quienes tienen convenio para la reserva, no reciben la información con la seguridad y la prontitud adecuada para no incomodar al huésped,
Stayed 1 night in Sep 2019

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2019