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City Express by Marriott Chetumal

3.0 star property
Hotel connected to a shopping center in Chetumal with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Chetumal

Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is P3,977
P4,859 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Desk
Desk chair
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Cable channels
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Desk
Desk chair
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.8 out of 10, Excellent, (1003)
The price is P4,422
P5,055 total
includes taxes & fees
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About the neighborhood

Map
Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084

What's nearby

  • Museum of Maya Culture - 5 min drive - 4.6 km
  • Palacio Municipal De Othon P. Blanco - 6 min drive - 4.5 km
  • Palacio de Gobierno - 6 min drive - 5.6 km
  • Explanada de la Bandera - 6 min drive - 5.6 km
  • Chetumal Ferry Terminal - 7 min drive - 5.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Vips - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Plaza las Americas - ‬5 min walk
  • ‪Le petit - ‬7 min walk
  • ‪Comida Asiatica - ‬7 min walk

About this property

City Express by Marriott Chetumal

Hotel connected to a shopping center
At City Express by Marriott Chetumal, you can look forward to free full breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • A free area shuttle, a banquet hall, and coffee/tea in the lobby
  • Smoke-free premises, an elevator, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 109 rooms have comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Recycling, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

Does City Express by Marriott Chetumal have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at City Express by Marriott Chetumal?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Chetumal on Nov 24, 2024 start from P 3,976.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Chetumal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Chetumal?

Self parking is free at this property.

What time is check-in at City Express by Marriott Chetumal?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Chetumal?

Check-out is at 1 PM.

Where is City Express by Marriott Chetumal located?

Situated near the airport, this hotel is within 2 mi (3 km) of Payo Obispo Zoo, Santuario del Manati, and Dr. Alfredo Barrera Marin Botanical Garden. Palacio Municipal De Othon P. Blanco and Museum of Maya Culture are also within 3 mi (5 km).

City Express by Marriott Chetumal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 297 out of 797 reviews" "
Rating 8 - Good. 293 out of 797 reviews" "
Rating 6 - Okay. 131 out of 797 reviews" "
Rating 4 - Poor. 38 out of 797 reviews" "
Rating 2 - Terrible. 38 out of 797 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

BERNHARD

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not very pricey, breakfast included, nice swimming pool
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIO, Belize city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay
Stayed 1 night in Oct 2024

6/10 Okay

Cornelio

Stayed 1 night in Sep 2024

8/10 Good

Priscilla

Stayed 1 night in Sep 2024

6/10 Okay

Genny

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Sep 2024

10/10 Excellent

Leolyn, Belize

Stayed 2 nights in Aug 2024

10/10 Excellent

Ellerry

Stayed 1 night in Aug 2024

8/10 Good

PEI JUN, BELIZE CITY

Liked: Cleanliness, property conditions & facilities
Mini fridge would have been nice
Stayed 2 nights in Sep 2024

6/10 Okay

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place, quiet and overall cleanliness was good, checkin was slow, breakfast was nothing to bragg about
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location next to mall
Stayed 1 night in Aug 2024

8/10 Good

Erwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for weekend family stays
Convenient for Family trips and its location is near shopping, food and entertainment. The complimentary breakfast was a nice benefit.
Stayed 2 nights in Aug 2024

4/10 Poor

Perez

Traveled with family
Disliked: Cleanliness, staff & service
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Benita

The reception was very friendly and efficient
Stayed 1 night in Jul 2024

8/10 Good

Leo

Stayed 2 nights in Jul 2024

2/10 Terrible

Jacob, Spanish Lookout

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The first night we booked the room online, arrived after 10 and didn't get a room. I didn't see any requirements online to be there before 10. So I had to go into the city to another hotel. The second night we booked online again, showed the staff our booking, and paid for it. Later we see it is charged online as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

MARIO, Belize city

Stayed 1 night in Jul 2024

8/10 Good

Jadin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to the mall.
Stayed 1 night in Jul 2024

6/10 Okay

Jessica, McAllen

Stayed 2 nights in Jul 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Menno

Liked: Cleanliness, staff & service
Check in was easy good service But did not have enough pillows and couldn’t get any extra
Stayed 1 night in Jun 2024

6/10 Okay

Rachael

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
This is an OK city hotel. It isn't super clean, but it made due for the night. The staff didn't seem willing or helpful, but eventually we were able to get checked in. There aren't a ton of options in Chetumal, but next time we will try somewhere else. Disappointed.
Stayed 1 night in May 2024

8/10 Good

PETER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Heidy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024