Ratings based on 32 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Great experience
by A verified traveler
Posted 24 Jun 2024
Exeprience was horrible, the property/room advertised was not what we met. Place was under repair, grounds, pool were dirty! Not maintained.
by A verified traveler
Posted 8 Apr 2024 on Hotels
by A verified traveler
Posted 24 Jan 2024
Excellent attention at front desk.
by A verified traveler from Orange Walk Town
Posted 22 Oct 2023
Pool wasnt clean as it has a lot of derbis. There are missing tiles all over the pool floor. TV only showed one channel and it wasnt even clear. Beds are hard as rock and pillows are too flat.
Comment from Hotel Management
3 Nov 2023 by Noah, Hotel Management
Hi, Azalia! Sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, Noah
by A verified traveler
Posted 14 Dec 2022
Property was unkempt roomsmelled
by A verified traveler
Posted 5 Feb 2021
by A verified traveler
Posted 21 Jan 2021 on Hotels
by A verified traveler from MEXICO
Posted 4 Dec 2024
Property is no longer active, There is no hotel there and I waste my time
by A verified traveler
Posted 5 Aug 2024
La propiedad ya no trabaja con Expedia cambio de dueños ya no incluye piscina restaurante etc. El servicio no es lo basico, lo único malo es que no reciben tarjeta o dinero electrónico solo efectivo
Comment from Hotel Management
14 Aug 2024 by Joey, Hotel Management
Sinceras desculpas, Miguel! Entendemos que sua experiência não correspondeu às expectativas. Não se preocupe, estamos trabalhando continuamente para melhorar nossos serviços para garantir que sua próxima estadia seja agradável. Atenciosamente, Joey
