Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carmel
Posted 30 Nov 2024
by A verified traveler
Posted 29 Nov 2024
Very service
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 19 Nov 2024
I have mixed emotions about this property. Overall, as a place to lay our heads for one night, it was fine. The room was clean and a very nice size for a family of four. We were in town for a football tournament so I also give thumbs up for location convenience. However, the advertised amenities such as the whirlpool, buffet breakfast, etc., were subpar. One of the staff was also very rude to our children. I would expect the amenities to be much better given the cost of our stay. The breakfast "buffet" consisted of bagels, cereal, grits, and I think yogurt. No protein, no fruit. For $10 per person that is woefully unacceptable. The whirlpool/hot tub was also inoperable all weekend. Coffee was not available all day, as advertised and the hotel was understaffed so the bar was closed for a portion of our. I would recommend for cleanliness, size, and proximity to Chesterton High School. However, don't expect much beyond that. Without said amenities, I would say it's overpriced but it is a safe, clean place to stay.
Comment from Hotel Management
20 Nov 2024 by Josh, Hotel Management
Thank you for taking time to give us feedback your recent experience. Your candid insight is greatly appreciated. Hotel management will be looking further into your concerns and will make the necessary changes in order to provide a more enjoyable experience for all.
by A verified traveler
Posted 17 Nov 2024
.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Great
by A verified traveler from Okotoks
Posted 5 Nov 2024
Nice hotel. The room was clean and pleasant. The hotel is in a convenient area.
by A verified traveler
Posted 25 Oct 2024
Brand name
by A verified traveler
Posted 24 Oct 2024
Spent 4 nights. Our daughter got married and hotel was located nearby. It was clean, staff were friendly and showed initiative in several situations, the space hasn’t been updated since it opened several years ago, but it is definitely well tended. The bathroom, while small, was well appointed with extra towels and decent shower pressure. Would benefit from a nice vent/fan for various reasons, but overall, the bathroom was nice and modern. The room colors were warm and we loved the large television and reading lamps. Hilton did well with this location!
