Ratings based on 963 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Guest Services Manager , Hotel Management
Hello, StuartThank you for your rating.We are pleased to see there was some aspects of the service which left you satisfied.Hopefully we get the opportunity to welcome you again in the future.Kind regards,Liam
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Senior Guest Services Manager , Hotel Management
Thank you for taking the time to leave our hotel a score. I am pleased to see that you enjoyed your recent visit to the hotel and I will ensure that your score is sharded with the rest of the team. We do hope to welcome you back to the hotel in the near future. Warm regards, Corey
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Senior Guest Services Manager , Hotel Management
Thank you for taking the time to leave our hotel a score. I am pleased to see that you enjoyed your recent visit to the hotel and I will ensure that your score is sharded with the rest of the team. We do hope to welcome you back to the hotel in the near future. Warm regards, Corey
by A verified traveler
Posted 21 Dec 2024
One night stay but excellent
Comment from Hotel Management
22 Dec 2024 by Senior Guest Services Manager , Hotel Management
Thank you for taking the time to leave our hotel a score. I am pleased to see that you enjoyed your recent visit to the hotel and I will ensure that your score is sharded with the rest of the team. We do hope to welcome you back to the hotel in the near future. Warm regards, Corey
by A verified traveler
Posted 20 Dec 2024
I liked the underfloor heating, nice carpets, Christmas decorations and robot breakfast assistant.
I didn't like the single glazing in the old part of the hotel and noisy roads. Or the dirty mattress protector and cracked sink.
Comment from Hotel Management
23 Dec 2024 by Guest Services Manager , Hotel Management
Hello, JacquelineThank you for taking the time to leave feedback.We are pleased to hear there were aspects of the service which left you satisfied, such as breakfast protocols and the hospitality received from all the team.We will ensure to follow up with any concerns you may have maintenance wise for this bedroom as we actively look for ways to improve service to all guests.Hopefully your experience won't be the lasting impression you have of our resort, and we would like to get the opportunity to welcome you again in the future.Kind regards,Liam
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Senior Guest Services Manager , Hotel Management
Thank you for taking the time to leave our hotel a review. I am thrilled to learn that you enjoyed your recent experience with us and I will endeavour to pass across your kind feedback to the team. We do hope to welcome you back to WILDES in the near future . Warm regards, Corey
by A verified traveler
Posted 15 Dec 2024
Good evening, soup cold, disco excellent, needed more staff, really good atmosphere.
Comment from Hotel Management
15 Dec 2024 by Senior Guest Services Manager , Hotel Management
Hi Elaine. Thank you for taking the time to leave our hotel feedback. I appreciate your feedback following your stay with us and will ensure to take a look into your feedback so that we can make improvements for the future. Warm regards, Corey
by A verified traveler
Posted 15 Dec 2024
A very enjoyable stay during our Christmas Party
Comment from Hotel Management
15 Dec 2024 by Senior Guest Services Manager , Hotel Management
Hi Samantha, Thank you for taking the time to leave our hotel a review. I am pleased to hear that you enjoyed your recent experience with us and I will ensure that your feedback regarding the event is passed across to our team who will be thrilled by your feedback. We do hope to welcome you back to WILDES in the near future. Warm regards, Corey
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Senior Guest Services Manager , Hotel Management
Hi Nick, Thank you for taking the time to leave our hotel a review. I am thrilled to learnt that you enjoyed your recent experience with us and hope that we are able to welcome you back to WILDES in the near future. Warm regards, Corey
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Guest Services Manager , Hotel Management
Hello, GeorgeThank you for your rating.We are delighted to see you thoroughly enjoyed your recent visit and we hope this encourages a return in the future.Kind regards,Liam
