Ratings based on 956 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Sonesta ES Suites St.Louis-Chesterfield, Hotel Management
We appreciate and value your feedback and look forward to serving you again.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Dalal Ali sonesta ES Chesterfieled, Hotel Management
we appreciate your feedback, thank you for staying with us.
by A verified traveler
Posted 23 Sep 2024
The restroom (toilets) and carpets have seen better days . Outdated colors. Bed was comfortable
Comment from Hotel Management
23 Sep 2024 by Sonesta ES Suites St.Louis-Chesterfield, Hotel Management
We appreciate and value your feedback. We look forward to serving you again.
by A verified traveler
Posted 22 Sep 2024
The property was clean and quiet, but I encountered a problem with the kitchen sink, which had a rotten egg smell due to the disposal. I reported it to the front desk, and they resolved the issue quickly. Breakfast was decent; the eggs were burnt daily, but the pancakes were excellent for fans of them. The coffee was good, and other options were adequate. Having breakfast at the suites was a nice touch. The gym was quite small, featuring three machines (two treadmills and one elliptical), but only one treadmill was operational. With just three people, the gym felt crowded. Overall, it was a pleasant stay, and I would recommend Sonesta Suites and stay again.
Comment from Hotel Management
23 Sep 2024 by Sonesta ES Suites St.Louis-Chesterfield, Hotel Management
We appreciate and value your feedback and look forward to serving you again.
by A verified traveler from Torrance, California
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Sonesta ES Suites St.Louis-Chesterfield, Hotel Management
We appreciate and value your feedback and look forward to serving you again.
by A verified traveler
Posted 20 Sep 2024
Quite, convenient and roomy
by A verified traveler
Posted 17 Sep 2024
Very good
Comment from Hotel Management
18 Sep 2024 by Dalal Ali sonesta ES Chesterfieled, Hotel Management
We appreciate your feedback. thank you for staying with us.
by A verified traveler
Posted 17 Sep 2024
The staff are great; the rooms need some investment, though.
Comment from Hotel Management
18 Sep 2024 by Sonesta ES Suites St.Louis-Chesterfield, Hotel Management
We appreciate your feedback. thank you for staying with us.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Dalal Ali sonesta ES Chesterfieled, Hotel Management
we appreciate your feedback. thank you for staying with us.
