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"The staff here are fabulous! The rooms & breakfast at the hotel are basic but handy for an overnight stay in Chester - great for zoo & city centre. We had an issue with our room at check in and it was sorted very quickly, every staff member we came into contact with were so helpful & friendly! "

"This was the perfect location for us to stay to be able to visit Cheshire Oaks, Chester Zoo and Chester, just 10mins drive from each. I avoided hotels in Chester due to lack of easy parking options but this one was great. Really nice rooms, clean and modern with lots of amenities. Breakfast was good, plenty of hot and continental choices. We loved the warm cookie at check in too - a nice touch! Staff were all very nice and friendly."

"Nice hotel, good location."

"Good"

"Great stay! Friendly staff and i slept like a baby. The hotel is literally in the centre of Chester, which is such a great place to visit. "

"Excellent overnight stay staff very welcoming and smooth check in. Room very clean and bed very comfortable. Would definitely recommend 😃"

"Very friendly staff at reception, disappointed with spa staff chewing gum and was grumpy as if it was an effort for her to do a massage for us! "

"Loved it"

"What a perfect spot to stay when visiting Chester. Wonderful riverside location, easy access to the city wall, centre and park. The staff were all so friendly and helpful. Food was great at breakfast, lunch and dinner. The room was comfortable and clean (even though it overlooked the car park, there wasn't an issue with noise). If anything could be criticised - it would be the fact the rooms are south facing and have full length glass (meaning they do get warm). A fan was supplied. If we go to Chester again, we would certainly book another stay here."