Ratings based on 188 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Great central location for Chester’s shopping and restaurants. Stay coincided with Christmas Market which is just outside the front door! No issue with Saturday night crowds outside - comfy & cosy bedroom allowed for a good night’s rest. Staff couldn’t be more helpful to check in early, drop bags and look after them after checkout.
Comment from Hotel Management
21 Nov 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 15 Nov 2024
Excellent place to stay for a trip to Chester shopping. Everything on your doorstep. Great food and great 2 for 1 cocktails. The room was spacious and bed very comfortable. Car park behind a little pricy though.
Comment from Hotel Management
21 Nov 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 1 Nov 2024
Staff very accommodating room was lovely ,perfect location .highly recommend a stay here .
Comment from Hotel Management
21 Nov 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 20 Sep 2024 on Hotels
Lovely stay. Had a premier room which was large. Staff helpful and friendly. Special mention to the young man with the pony tail who was there at breakfast. Met him before and he is very hospitable and professional. Breakfast was very good and piping hot we paid 9.95 each for it. Woken up early by the noise of the bin men and the work men but this is not the fault of the establishment. Parking only a minute away through the market and cost us 16.50 to park overnight. We arrived at 12.20 to leave our bags but our room was ready which was a nice bonus. I like the relaxed easy going atmosphere in this place and the staff are very welcoming. We would be happy to stay again.
Comment from Hotel Management
3 Oct 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 17 Sep 2024 on Hotels
Overall good. Well priced and extremely convenient .
The room #6 is spacious . Nice clean linens and comfortable beds .
To consider : the hallway, stair and room carpets need a good clean .
Comment from Hotel Management
3 Oct 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 11 Sep 2024
This was a lovely “oldy” hotel and as such has a very comfortable atmosphere. The staff are very friendly and helpful. In fact as there is no elevator, our bags were carried up and down the stairs for us which was wonderful. We had a very pleasant stay indeed. Thank you
Comment from Hotel Management
12 Sep 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
12 Sep 2024 by clare , Hotel Management
Thank you
by A verified traveler
Posted 27 Aug 2024
Really nice property and room
Comment from Hotel Management
29 Aug 2024 by clare , Hotel Management
Thank you
