Ratings based on 4 Verified Reviews
4.5 Room cleanliness
4.2 Room comfort
Expedia Verified Reviews
by A verified traveler
July weekend
Posted 18 Jul 2022 on HotelsShort break, visit to chester races.
Comment from Hotel Management
18 Jul 2022 by Jen, Hotel Management
We are sorry to have received this review and only wish this guest had contacted us during their stay if there were any issues as we would have done our best to rectify them.
by A verified traveler
2 night stay , races
Posted 27 Jun 2022 on HotelsOverall very please with our stay . We arrived to find plenty of toilet roll , kitchen roll hand soap , tea , coffee milk sachets and cleaning products . For a family that stays away this was a great ti see .
Parking behind the house was great .
Thanks Tarvin house
Comment from Hotel Management
18 Jul 2022 by Jen, Hotel Management
Thank you for your review, we are glad you enjoyed your stay!
by A verified traveler
Posted 23 May 2022 on Hotels
Comment from Hotel Management
24 May 2022 by Jen, Hotel Management
Thank you very much for your review. We hope you enjoyed your stay!
by A verified traveler
Nice but not perfect.
Posted 14 Aug 2020 on HotelsOur stay was overall very pleasant, the property was well kept and is in a good location for visitors to the city. The city centre is within walking distance and the zoo is very nearby. The property itself, whilst very clean and of a modern design, did have a few flaws.
The sofa and chair in the lounge area were uncomfortable and we found it difficult to settle for the evening after a long day. We gave our daughter the loft room, but due to there not being a suitable blind on the roof window, it was very bright and she was awake very early each morning. The net in the landing window was just hooked over the window handle, and because it was quite a humid weekend we were having to lay the net on the windowsill so we could open the window, leaving it open for people walking along the adjacent alleyway to look in. The bathroom door could not be locked and the toilet seat was cracked. It could also probably benefit from a toilet brush added.
These may only be some minor points, but remedying these faults could only have improved the overall quality of our stay.