Ratings based on 172 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2020
Was kept awake until 12.30am on a sunday night - NO breakfast available san we paid for breakfast for 2 nights - dirty bathroom, dirty walls - WOULD NOT RECOMMEND
by A verified traveler
Posted 15 Mar 2020 on Hotels
Very noisy from the downstairs bar at night. Room servicing was below average.Tv had no picture, was never resolved.oh and parking fee per night was it.
by A verified traveler
Posted 23 Feb 2020
quick check in at bar, unfortunatly the tv did not work in the room, but this was sorted by moving me to another room. The room was great nice and warm as it was freezing outside. Bed comfy and clean, bathroom great, good wifi. Great stay great staff.
by A verified traveler
Posted 21 Jan 2020 on Ebookers
Two piles of sick on the carpet as I entered the pub to access the ‘hotel’. Quite a loud and lively pub until gone 1am on a Sunday night (Mon morn). Not a peaceful stay therefore as the noise is audible from the room I was in. Basic room but tidy, curtains didn’t fully close, shower either no pressure or pressure but too hot, wardrobe but no hangers (??!!).
by A verified traveler
Posted 16 Jan 2020
by A verified traveler
Posted 16 Jan 2020
Location. Nothing to add. Staff are okay.Internet not working. No cleaner.
by A verified traveler
Posted 13 Jan 2020
having stayed here many times this stay was very dissapointing as there was no running water at all, couldnt flush the toilet or have a shower or even have a cup of tea, especially my morning cup, not very happy at all, there was a small notice in the corridor door but nothing from a member of staff to apologize, they could of given us bottled water or some sort of compensation.
by A verified traveler
disappointed
Posted 24 Dec 2019 on Hotelsroom was dusty, some parts had not been cleaned for a while, running finger across top of ledge above bedside cupboard for example produced a LOT of dirt .... room also noisy from some fan or central heating system or something .... also our credit card got overcharged by mistake by an additional £100 ! just lucky that we noticed it ! it took 3 x phone calls to get the refund, received no actual apology for the overcharge, all we got was ‘oh, that was the managers fault’ ☹️ not worth £75 for bed only, even for chester ☹️
by A verified traveler
Posted 22 Dec 2019
Location was good, could do with an update to the decor
by A verified traveler
Posted 22 Dec 2019 on Hotels
