Ratings based on 809 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Lovely, friendly, relaxed, gorgeous spa, spacious, gorgeous views... we loved it
by A verified traveler
Posted 11 Nov 2024
Good stay overall, think the spa changing rooms could do with some TLC but other than that was enjoyable. The room was lovely!
by A verified traveler
Posted 7 Nov 2024
This was a lovely place. Could do with some lighting outside in the parking area as was very dark. You could also do with some more decent music in the bar area - that was a bit flat and no atmosphere. Other than that a lovely stay.
by A verified traveler
Posted 1 Nov 2024
Lovely hotel with friendly staff. Rooms are large and good value for money. Would recommend.
by A verified traveler
Posted 24 Oct 2024
I spent 2 nights here, lovely room, pool and spa excellent, I would definitely come again
by A verified traveler
Posted 20 Oct 2024
We had a 2 year old toddler the room wasn’t suitable, no other rooms available, mattress and mattress covers had disgusting stains on all covered with a nice clean white sheet. No biscuits only enough milks for one drink . Breakfast standard, disappointed in our stay.
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 5 Oct 2024
room was poor, mould on the ceiling and on the shower curtain. Carpet was dirty
by A verified traveler
Posted 17 Sep 2024
Lovely stay and staff were friendly. We had chosen to upgrade our room the day prior to a junior suite. The junior suite was disappointing. Very bare room and was not clean. Bathroom also didn’t look clean so eventually we asked to just use the superior room which had initially been booked. The superior room was effectively a downgrade but much better than the junior suite. Overall the hotel was pretty dated, a lot needed fixing. The swimming pool area and changing rooms could also do with a big fix and clean up and would make the experience that bit better. The sauna and steam room doors were dirty and off putting. The jacuzzi had broken bits around it and the water did not look clean. The place could just do with some TLC!
Comment from Hotel Management
4 Oct 2024 by foh, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We have forwarded the issues raised with the relevant departments for action. We hope to welcome you back to our hotel very soon!Sincerely,Guest Relations Team
