Ratings based on 267 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
I was charged an extra 88.57 than my Expedia booking shows and I don't know why
Comment from Hotel Management
8 Nov 2024 by Mamta patel, Hotel Management
We are very sorry about that I reversed your charges it was system error.
by A verified traveler
Posted 15 Oct 2024
no water, pipe broke, slow in response
poor breakfast, cold food, little selection
Sparta hotel beats hands down, staying there next time
Comment from Hotel Management
15 Oct 2024 by Bobby B, Hotel Management
Yes sir, water pipes do break and we fixed it right away. Not sure how that was slow in response. We hope you have safe travels.
by A verified traveler
Posted 24 Sep 2024
Sean at check- in was extremely friendly.
Comment from Hotel Management
25 Sep 2024 by Bobby B, Hotel Management
We are glad you found your stay enjoyable and that Sean was extremely friendly and helpful. We will let him know. Safe travels and we hope you chose us again,
by A verified traveler
Posted 9 Sep 2024
room was right by the breakfast area and ice machine could hear everything
Comment from Hotel Management
10 Sep 2024 by Bobby B, Hotel Management
We apologize for the placement of your room. We hope your stay was otherwise enjoyable. Safe travels
by A verified traveler from Chicago
Posted 5 Sep 2024
Good breakfast
Comment from Hotel Management
6 Sep 2024 by Bobby B, Hotel Management
We are glad you enjoyed your stay and found our breakfast good. Safe Travels and we hope you choose us again to stay with.
by A verified traveler from Oconomowoc
Posted 11 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Bobby B, Hotel Management
Thank you for your recent stay with us. We hope you choose us again and have safe travels
by A verified traveler
Posted 7 Aug 2024
Was a nice stay!
Comment from Hotel Management
7 Aug 2024 by Bobby B, Hotel Management
Rion, We are thrilled to learn you found your stay enjoyable with us. I will let my staff know. We look forward to having you stay with us again. Safe Travels
by A verified traveler
Posted 4 Aug 2024
Carpet still in rooms. Room didn’t smell the best. Pool wasn’t open either. Breakfast was below subpar. Very clean and great staff.
Comment from Hotel Management
5 Aug 2024 by Bobby B, Hotel Management
Thank you for sharing your feedback. We're glad to hear that you found our staff to be great and the hotel very clean. We take pride in our team's dedication to providing excellent service.We apologize for the issues you encountered with the room's smell and the pool not being open during your stay. We understand how these factors can impact your experience, and we are actively working to address them.We're sorry that the breakfast did not meet your expectations. Your feedback is invaluable, and we'll use it to make improvements.We appreciate your stay with us and hope to have the opportunity to provide you with an even better experience in the future. Safe travels!
by A verified traveler
Posted 3 Aug 2024
it was cool
Comment from Hotel Management
4 Aug 2024 by Bobby B, Hotel Management
We are glad you had a cool stay. We hope to see you again in the future. Safe travels
by A verified traveler from Chicago
Posted 21 Jul 2024
Clean,quiet,friendly service
Comment from Hotel Management
22 Jul 2024 by Bobby B, Hotel Management
We are delighted you enjoyed your stay with us. We hope to hose you again in the future and continue to provide good service.
