Ratings based on 272 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
The room was very spacious and clean. Also the location was convenient with Walmart and restaurants in a close vicinity.
Comment from Hotel Management
21 Dec 2024 by monica, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
21 Dec 2024 by monica, Hotel Management
Thank you
by A verified traveler
Posted 27 Nov 2024
Close to chester health center was visiting family there
Comment from Hotel Management
27 Nov 2024 by Monica, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 8 Nov 2024
I was charged an extra 88.57 than my Expedia booking shows and I don't know why
Comment from Hotel Management
8 Nov 2024 by Mamta patel, Hotel Management
We are very sorry about that I reversed your charges it was system error.
by A verified traveler
Posted 15 Oct 2024
no water, pipe broke, slow in response
poor breakfast, cold food, little selection
Sparta hotel beats hands down, staying there next time
Comment from Hotel Management
15 Oct 2024 by Bobby B, Hotel Management
Yes sir, water pipes do break and we fixed it right away. Not sure how that was slow in response. We hope you have safe travels.
by A verified traveler
Posted 24 Sep 2024
Sean at check- in was extremely friendly.
Comment from Hotel Management
25 Sep 2024 by Bobby B, Hotel Management
We are glad you found your stay enjoyable and that Sean was extremely friendly and helpful. We will let him know. Safe travels and we hope you chose us again,
by A verified traveler
Good place to stay.
Posted 22 Sep 2024 on HotelsComment from Hotel Management
23 Sep 2024 by Bobby B, Hotel Management
We are glad you enjoyed your stay. We hope you choose us again in the future.
by A verified traveler
Posted 9 Sep 2024
room was right by the breakfast area and ice machine could hear everything
Comment from Hotel Management
10 Sep 2024 by Bobby B, Hotel Management
We apologize for the placement of your room. We hope your stay was otherwise enjoyable. Safe travels
by A verified traveler from Chicago
Posted 5 Sep 2024
Good breakfast
Comment from Hotel Management
6 Sep 2024 by Bobby B, Hotel Management
We are glad you enjoyed your stay and found our breakfast good. Safe Travels and we hope you choose us again to stay with.
by A verified traveler
Posted 27 Aug 2024 on Hotels
I would have given 5 stars, but the primary reason we stayed here, and it's about the only option in town, was the pool, which was not working. We rode our bikes here all day and this was our stayover, purposely for the pool. I guess I should have called a day or two before so I could change my reservation, but I did not.
Comment from Hotel Management
28 Aug 2024 by Bobby Bowman, Hotel Management
Thank you for sharing your feedback. We're delighted that you chose to stay with us and appreciate your understanding. We apologize for the inconvenience caused by the pool being out of service during your visit. We know how important it is to relax after a long day, especially after a bike ride, and we're sorry we couldn't provide that for you this time.In the future, please feel free to reach out to us before your stay, and we'll be happy to confirm all our amenities are in working order. We hope to have the opportunity to welcome you back and provide you with the five-star experience you deserve.Thank you again for your feedback and for staying with us!
