Ratings based on 954 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Khaye, Hotel Management
Hi Jo,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
by A verified traveler
Posted 30 Dec 2024
Overall, it was very good, but I was unsure how to find the underground parking on arrival.
Comment from Hotel Management
1 Jan 2025 by Khaye, Hotel Management
Hi Eugene,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
by A verified traveler
Posted 28 Dec 2024
Lovely hotel and room. We had a pleasant stay
Staff in the brasserie were excellent. It should say the bar downstairs was shut when booking
Comment from Hotel Management
1 Jan 2025 by Khaye, Hotel Management
Hi,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
by A verified traveler
Posted 28 Dec 2024
Nice enough room & bathroom. Breakfast was very good.
Comment from Hotel Management
1 Jan 2025 by Khaye, Hotel Management
Hi Oliver,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
by A verified traveler
Posted 27 Dec 2024
Room was adequate although quite small and a little “tired”
Breakfast service was very slow with insufficient staff available.
Comment from Hotel Management
1 Jan 2025 by Khaye, Hotel Management
Hi,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
by A verified traveler
Posted 17 Dec 2024
Great place to stay, convenient and easy to find
Comment from Hotel Management
25 Dec 2024 by Khaye, Hotel Management
Hi Jacquie,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
by A verified traveler
Posted 15 Dec 2024
Very central location
Breakfast wait over an hour. Unacceptable so left
Comment from Hotel Management
25 Dec 2024 by Khaye, Hotel Management
Hi Antony,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
by A verified traveler
Posted 14 Dec 2024
Nice large room, just starting to look a little tired
Comment from Hotel Management
25 Dec 2024 by Khaye, Hotel Management
Hi Nina,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
by A verified traveler
Posted 12 Dec 2024
Great location for town. Friendly staff. Average rooms. Comfortable bed but pillows were extremely soft. No room service and the bar closes at 22:30!
Comment from Hotel Management
25 Dec 2024 by Khaye, Hotel Management
Hi Duncan,Just a quick message to say thank you very much for completing our Guest Survey, and for your kind and generous feedback in the categories we asked about. Reviews such as yours are always a pleasure to receive, and I'll be sure to share yours with everyone who played a part in making your stay a good one!Thanks again, and I hope we'll be able to welcome you back in the future. All the best,Khaye
