Ratings based on 967 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Staff went above and beyond. All seemed happy to be there- that is unusual and a sign of a good employer
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Super clean hotel lovely staff easy parking and free, went for Halloween weekend decorations didn’t disappoint the park looked fabulous too
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Really nice stay, with well organised meal times and very efficient service. The hotel is great as all staff very friendly and helpful, with great atmosphere. The hotel is needing a bit of tlc and refurb as carpets getting worn and grubby. Great for access to park and animals, and parking really good. Only real complaint is the food, which although is very good and nice, it is quite pricey.
5 out of 5
by A verified traveler

Posted 9 Oct 2024
The rooms are quite and well equipped so it’s a relaxing stay.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Last minute booking so not visiting park or zoo hut lived the hotel decor and theme. Lots of photo opportunities. Lovely room with a view. Fabuloys buffet breakfast every item cooked to perfection.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024
1 out of 5
by A verified traveler

Posted 26 Sep 2024
Booked a double room, got two single beds put together and single duvets, beds not joined so subsequently almost most fell in between them numerous times Shower was awful