Ratings based on 544 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
We felt like we are at home.Whenever we come to Chesapeake we will definitely stay in here again.Everyone is very friendly and helpful.Thanks again for everything.
Comment from Hotel Management
9 Nov 2024 by Mgmt, Hotel Management
Thank you for your kind review, We are glad you enjoyed your stay with us and hope you come stay with us again soon .
by A verified traveler from Kill Devil Hills
Posted 3 Nov 2024
Dirty, foul odors in lobby, corridors, room. Upon entering room window was left open in order to air it out. Disgusting foul odors and floors not clean. Vanity sink did not drain. Waited over 5 minutes at front desk to check in. No attendent. Overall property quality worth a $50 room rate. They charge $81 plus taxes and fees $92.
Comment from Hotel Management
5 Nov 2024 by Mgmt, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Chesapeake-Norfolk South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with WoodSpring Suites Chesapeake-Norfolk South . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Mgmt, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Chesapeake-Norfolk South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with WoodSpring Suites Chesapeake-Norfolk South . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 1 Nov 2024
Everybody is so helpful and you can always find somebody around to answer your needs.Especially Mr. Royel is the best at customer care.
Comment from Hotel Management
1 Nov 2024 by Mgmt, Hotel Management
Thank you for your kind review, We are glad you enjoyed your stay with us and hope you come stay with us again soon .
by A verified traveler
Posted 17 Oct 2024
Mound on tha gabinete carpet derty worst hotel
Comment from Hotel Management
17 Oct 2024 by Mgmt, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Chesapeake-Norfolk South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with WoodSpring Suites Chesapeake-Norfolk South . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 7 Oct 2024
overall best hotel in the 757 area
Comment from Hotel Management
8 Oct 2024 by Mgmt, Hotel Management
Thank you Tyron. We are glad that you came back to stay with us .
by A verified traveler
Posted 6 Oct 2024
christine is the best manager highly recommend this hotel for anyone in the area they make you feel at home i love the staff and amenities
Comment from Hotel Management
7 Oct 2024 by Mgmt, Hotel Management
Thank you Tyron. We are glad that you came back to stay with us .
by A verified traveler
Posted 4 Oct 2024
number 1 hotel it’s convenient nice clean rooms with full refrigerator and stove top for reasonable price hands down the best and great staff
Comment from Hotel Management
5 Oct 2024 by Mgmt, Hotel Management
Thank you Tyron. We are glad that you came back to stay with us .
by A verified traveler
Posted 1 Oct 2024
The staff was very nice. The property needs some updates. I needed extra pillows and blankets that were unavailable.
Comment from Hotel Management
4 Oct 2024 by Mgmt, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Chesapeake-Norfolk South.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with WoodSpring Suites Chesapeake-Norfolk South . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Mgmt, Hotel Management
Thank you for staying with us. We hope to see you again soon.
