Ratings based on 981 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Great location, fair price, nice hotel.
by A verified traveler
Posted 17 Jan 2025
Clean and convenient.
Comment from Hotel Management
20 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you so much for your high rating! We're thrilled to know you had a positive experience with us. Your support means a lot, and we’d love to hear more about what made your visit enjoyable. If there’s anything specific you’d like to share or any way we can make your next stay even better, please don’t hesitate to let us know. We hope to welcome you back soon!
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A verified traveler
Posted 5 Jan 2025
Nothing
Comment from Hotel Management
7 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you for taking the time to share your review of your recent stay with us. While your feedback didn’t include specific details, we truly value your input and would love to hear more about your experience.If there’s anything you particularly enjoyed or areas where you feel we could improve, please don’t hesitate to let us know. Your comments help us continue to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future and make your next stay even more memorable!
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you so much for your fantastic rating! We’re thrilled to see that you enjoyed your stay with us.we’re glad to know we met your expectations and provided you with a positive experience. If there’s anything in particular that stood out or made your stay special, we’d love to hear about it!We look forward to welcoming you back for another wonderful visit soon.
by A verified traveler
Posted 4 Jan 2025
My stay was very nice,.
Comment from Hotel Management
7 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you for taking the time to share your feedback! We’re delighted to hear that you had a very nice stay with us.If there’s anything specific you enjoyed or any suggestions you’d like to share, we’d love to hear from you. Your input helps us continue to provide the best possible experience for our guests.We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 2 Jan 2025
The hotel has exceptional and accommodating staff; hands down, it has the best breakfast compared to other hotels like the Hilton.
Comment from Hotel Management
7 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our staff exceptional and accommodating—it’s always our goal to make every guest feel welcomed and cared for.We’re especially delighted that you enjoyed our breakfast and consider it the best! Your kind words mean a lot to us, and we’ll be sure to share your compliments with our team.We look forward to welcoming you back for another outstanding stay in the future!
by A verified traveler
Posted 2 Jan 2025
The manager was extremely nice, unfortunately my partner is allergic to animals, and the website stated not pet friendly, but it is, so if you have allergic reactions to animals, not the place, also a $30 late check out fee is absurd, out of every hotel I have ever stayed, I have never had a charge for going past the check out time, so I was not happy about that. The place was clean, but still could smell animal dander and the couch was dusty.
Comment from Hotel Management
7 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you for sharing your feedback with us. We’re sorry to hear about the issues you experienced during your stay, and we appreciate the opportunity to address them.First, we would like to clarify that our website clearly states that we are a pet-friendly hotel. We understand that allergies can be a concern, and we encourage guests with such needs to request a pet-free room prior to arrival. Had we known about your partner's allergy, we would have been happy to accommodate your request for a pet-free room to ensure a more comfortable stay.Regarding the late check-out fee, we understand your concerns. This policy is in place to ensure we have adequate time to prepare rooms for incoming guests. but we do value your feedback and will review this policy to ensure it meets the expectations of our guests.We’re glad you found the hotel clean but are sorry to hear about the smell of animal dander and the dusty couch. Cleanliness is a top priority for us, and we will address this with our housekeeping team to prevent such issues in the future.Thank you again for your feedback, and we hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future.
by A verified traveler
Posted 31 Dec 2024
Nice accommodations,,,we were put in a handicap room, that we didn’t need. The hotel was not full…we were a little confused about that….
Comment from Hotel Management
7 Jan 2025 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you for sharing your feedback. We're glad to hear you found the accommodations nice. The reservation was booked for an ADA room, which is typically reserved for guests who require accessibility features. Our policy is to honor these reservations as confirmed unless a request to change the room is made at the time of booking or check-in. We understand that this may have caused some confusion, and we apologize for any inconvenience. If you have specific preferences for future stays, please don't hesitate to let us know, and we'll be happy to accommodate your needs.
