Ratings based on 68 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2022
Would definitely recommend this property to those seeking a place to just relax and do nothing! Thats all we did! We stayed in the 2 bedroom beachfront villa with the pool and its all yours day and night. We went on a weekday, low season, but the bfast was still suprisingly good, instead of a buffet, you can order whatever bfast menus tht they have. Good experience overall but the room could use those full length mirror that other hotels tend to have cause its hard to get ready when theres people inside the bathroom. Other than tht, excellent!
by A verified traveler
Posted 22 Apr 2022
Really nice and quiet resort for a short getaway, clean and friendly staff, definitely value for money! Facilities (e.g. swimming pool) might need a little clean up and maintenance though. Planned a mini birthday surprise for my friends with Siti (reservation assistant), and I’m grateful for her patience and arrangement despite it being puasa month.
by A verified traveler
Posted 10 Mar 2022 on Hotels
by A verified traveler
Just OK
Posted 15 Dec 2021 on HotelsNot as luxurious as what I thought
by A verified traveler
50% staff means no value for money right now
Posted 7 Nov 2021 on HotelsLovely place and the staff could not have been more thoughtful but they had only 50% staff working due to vaccinations and losing staff to other work during lockdown. The service was not the best, menu limited and villa not cleaned as you would hope. Lovely stay and great place but not worth the price at the moment
Comment from Hotel Management
10 Nov 2021 by Resort Manager, Hotel Management
Dear Kylie
Thank you for your valuable feedback and we are sorry to hear that you did not receive the service standard that you expected. The department head has been notified to improve in their area of concerned. Thank you.
by A verified traveler
Nice but missing the detail
Posted 11 Dec 2020 on HotelsThe location and concept should provide for a really special experience, and in a way it does, but the little touches could and should make the big difference and, sadly, they were somewhat lacking. Service was ok, nothing bad but nothing great.
The team were polite, pleasant and engaging but they did just what they needed to do and nothing more. There was special welcome, not tour of facilities, no recommendations or encouragement to dine in. It was very much 'here's you key (and you only get one key!), here's you villa, enjoy your stay'.
Our Villa was a 2 bedroom. There was a slight smell of sewage in the ground floor room if you didn't keep the AC on. The condition was ok, but not pristine. The private pool was nice but debatable if the water was treated. Again, the detail missing.
Not by any stretch a bad stay, but it could have been made much more if there was attention to detail and service, after all, it's not a cheap stay.
by A verified traveler
Posted 30 Sep 2020 on Hotels
by A verified traveler
OK
Posted 1 Sep 2020 on Hotelsroom ok, but disappointed with food for dinner and service deco pay 265 but the result not as apected and quite high. normally hotel /villa will give foc deco for bufday and aniversay but this one I need to pay but the result we get not nice. so disappointed. plus at nite pool close for water movement in our private pool.
the room ok but at nite quite scary. service staff ok.
suppose lobby in front but the mainbuilding at the back
bf nice
by A verified traveler
Beautiful
Posted 26 Aug 2020 on HotelsFantastic accommodation - beautifully presented and spacious.
Staff who were working were fantastic, friendly and helpful, however it did feel slightly under staffed as breakfast could be quite slow, and they struggled to get back to us with requests.
by A verified traveler
Posted 21 Jun 2020 on Hotels
Good privacy for the family with quick access to the beach