Ratings based on 339 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jul 2024 on Hotels
Nice easy hotel
Comment from Hotel Management
24 Jul 2024 by HAILEY, Hotel Management
Dear. Abigail MargaritaThank you for stayed GRAND PLAZA CHEONG-JU.By using the Grand Plaza Cheongju Hotel,Thank you very much for sharing your valuable experience.We are going to provide better service that you're satisfied with hotel.Thank you very much for encouraging us.Your valuable opinions are shared by all employees as an opportunity to improve the service level.We will do our best to give the best service when you revisit in the future.Thank you for your opinion.
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
24 Jul 2024 by HAILEY, Hotel Management
Changyoun 고객님, 안녕하세요!그랜드 플라자 청주호텔을 이용해주시고,소중한 경험을 공유해주셔서 진심으로 감사합니다.고객님께서 만족하실 수 있는 서비스를 제공해드리는 것이 저희의 본분임에도 불구하고 이렇게 칭찬의 글로 격려해주셔서 대단히 감사합니다.고객님의 소중한 의견은 전직원이 공유하여 서비스 수준 향상의 기회로 삼고,추후 재방문해주실 때에도 최상의 서비스를 제공할 수 있도록 최선을 다하겠습니다.다시 한 번 고객님의 의견에 감사드리며, 가정에 행복한 일들이 가득하기를 기원합니다.감사합니다.
by A verified traveler
Posted 9 Jun 2024
My son and I enjoyed staying at this hotel and it exceeded our expectations. It was clean, modern, luxurious and the staff was friendly. Also, unlike many other hotels in Korea, it allowed us to change our reservation which was very important to us, given our hectic and ever-changing itinerary. I highly recommend it!
Comment from Hotel Management
13 Jun 2024 by HAILEY, Hotel Management
Dear. ChristineThank you for stayed GRAND PLAZA CHEONG-JU.By using the Grand Plaza Cheongju Hotel,Thank you very much for sharing your valuable experience.We are going to provide better service that you're satisfied with hotel.Thank you very much for encouraging us.Your valuable opinions are shared by all employees as an opportunity to improve the service level.We will do our best to give the best service when you revisit in the future.Thank you for your opinion.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
26 May 2024 by JOY, Hotel Management
Andrew 고객님, 안녕하세요!그랜드 플라자 청주호텔을 이용해주시고,소중한 경험을 공유해주셔서 진심으로 감사합니다.고객님께서 만족하실 수 있는 서비스를 제공해드리는 것이 저희의 본분임에도 불구하고 이렇게 칭찬의 글로 격려해주셔서 대단히 감사합니다.고객님의 소중한 의견은 전직원이 공유하여 서비스 수준 향상의 기회로 삼고,추후 재방문해주실 때에도 최상의 서비스를 제공할 수 있도록 최선을 다하겠습니다.다시 한 번 고객님의 의견에 감사드리며, 가정에 행복한 일들이 가득하기를 기원합니다.감사합니다.
by A verified traveler
Posted 29 Oct 2023 on Hotels
by A verified traveler
Posted 13 Oct 2023
by A verified traveler
Posted 31 May 2023 on Hotels
by A verified traveler
Swimming pool not ready
Posted 15 May 2023 on HotelsMost services were excellent. But we could not use some amenities such as swimming pool which my child really wanted.
Comment from Hotel Management
15 May 2023 by FDKIERA, Hotel Management
Warm greeting from Grand Plaza Cheongju hotel.I apologize for any inconvenience you experienced during your stay with us.Our hotel is currently undergoing renovations, including the 4th floor fitness center (Gym, Pool, Sauna, Screen golf). Information about the construction is available on our hotel website, but I apologize for any lack of detail information.and also I am very sorry to hear that you experienced unfriendly service. We will conduct employee training to provide better and kinder service in the future.Thank you for your feedback. Sincerely, KIERA
by A verified traveler
Posted 19 Nov 2022
Great place to stay
by A verified traveler
Posted 24 Oct 2022
