Ratings based on 445 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 13 Nov 2024
Its an excellent hotel
Comment from Hotel Management
20 Nov 2024 by Kenyusole Magh. , Hotel Management
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you found our hotel excellent. Your positive feedback means a lot to us.We look forward to welcoming you back for another great stay.RegardsKenyusole Magh. (Keny)Guest Experience Manager.
by A verified traveler from West Chester
Posted 29 Oct 2024
Staff are friendly and helpful, the hotel is located in central part of the city with access to many tourist locations.
Comment from Hotel Management
6 Nov 2024 by Kenyusole Magh. , Hotel Management
Dear Beena,Thank you for your feedback! We’re delighted to hear that you found our staff friendly and helpful. It’s also great to know that you appreciated our central location, which offers easy access to many tourist attractions.Your positive comments are much appreciated, and we hope to welcome you back soon for another enjoyable stay. Sincerely,Kenyusole Magh. (Keny)Guest Experience Manager.
by A verified traveler
Posted 5 Oct 2024
Great place. Will go back.
Comment from Hotel Management
29 Oct 2024 by Team Park Hyatt Chennai, Hotel Management
Dear Balaji.Thank you so much for taking the time to share your experience at Park Hyatt Chennai and helping to share the word about us.
by A verified traveler
Posted 30 Aug 2024
Beautiful hotel and the best staff, they are so caring, kind and attentive. They went out of their way to make sure all our needs are met. Will only stay here whenever I’m in Chennai!
Comment from Hotel Management
2 Sep 2024 by Team Park Hyatt Chennai, Hotel Management
Dear Pavithra,Thank you for taking the time to review us. We are glad that you enjoyed the hospitality while staying at Park Hyatt Chennai. I will convey your message to all the associates who offered best at your service. We look forward to welcoming you back in Chennai for your upcoming visits.
by A verified traveler
Posted 26 Aug 2024
Beautiful place and very friendly staffs.
Comment from Hotel Management
26 Aug 2024 by Team Park Hyatt Chennai, Hotel Management
Dear Pragash,We are glad that you enjoyed the place and the hospitality during your stay with us. Thank you for your kind words and we look forward to hosting you back soon.Regards,Team Park Hyatt Chennai
by A verified traveler
Posted 20 Aug 2024
Nice ambiance and clean rooms.
Comment from Hotel Management
26 Aug 2024 by Team Park Hyatt Chennai, Hotel Management
Dear Sonthosh,Thank you for the positive feedback. We are glad that you enjoyed the ambience and the hygiene during the stay with us. Regards,Team Park Hyatt Chennai
by A verified traveler
Super comfortable and quiet room, but musty smell
Posted 19 Aug 2024 on HotelsThe Park Hyatt is my 'go-to' hotel in Chennai, always super quiet and very comfortable. Best beds in Chennai and love the Lotus Pond area and the breakfast buffet. Staff are super helpful and friendly. The spa is also nice. Only issue this time is that there was a musty smell in the room. They sprayed it with some air freshener when I called down, but I discovered during the night that the shower was leaking quite a lot, and this was creating a dampness in the bathroom, which probably led to the musty smell. I reported it in the morning so I hope they have corrected it by now. Other than that issue, a great stay.
Comment from Hotel Management
26 Aug 2024 by Team Park Hyatt Chennai, Hotel Management
Dear Anonymous,We are happy that you had a comfortable stay. Thank you for the positive feedback on the beds, the pond and the breakfast buffet at Park Brasserie. Please accept our sincere apologies for the inconvenience caused during the stay. We have taken cognizance of your comment and assure you best services at all times. We look forward to welcoming you back soon. Regards,Team Park Hyatt Chennai
by A verified traveler
Very comfortable bed, quiet room - great sleep!
Posted 3 Aug 2024 on HotelsThe Hyatt has the most comfortable beds in Chennai, way better than most of the other five-stars (Chola hotel nearby also good beds, the Leela Palace has mattresses like hard boards). So quiet in room, had a great sleep. Breakfast also excellent and loved sitting by the lotus pond outside for breakfast (not sure about the music they play at that time of day - would prefer if it were quieter). Spotlessly clean, plenty of hot water for bath and free sauna area good, with nice, but small, roof-top pool. Definitely my preferred hotel in Chennai now, having stayed in all the top hotels over last 15 years.
Comment from Hotel Management
26 Aug 2024 by Team Park Hyatt Chennai, Hotel Management
Dear Michael,Thank you for taking the time out to share your review with us. We are delighted to learn of your high praise and we thank you for recommending Park Hyatt Chennai. We strive each day to ensure that our guests leave with memorable experiences hence it gives us immense pleasure to know that you have thoroughly enjoyed the beds, hygiene, breakfast experience by the lily pond, recreational facilities and hospitality during your stay. We look forward to welcoming you soon.Regards,Team Park Hyatt Chennai
by A verified traveler
Posted 2 Aug 2024
Good place. Well maintained. But for the price lot of better options available. The restaurant options are limited during day time. The facility and layout not very intuitive. I would stay if I get a cheaper deal. But not for the same price as a raddison blu for example that has incredible buffet and high tech rooms.
Comment from Hotel Management
26 Aug 2024 by Team Park Hyatt Chennai, Hotel Management
Dear Chandran,We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you and we look forward to welcoming you back.Regards,Team Park Hyatt Chennai
