Ratings based on 732 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
It is located in the center of the city. The hotel is outdated in room furnitures. Room had musty/earthy smell and it took a day for it to come down. As well the corridor has dusty smell.
by A verified traveler
Posted 1 Nov 2024
Staff are not friendly
Comment from Hotel Management
4 Nov 2024 by Hotel Savera, Hotel Management
Thank you for your incredible 6-star rating! We're delighted to know that you had such a fantastic experience with us.
by A verified traveler
Posted 7 Sep 2024
We had a good stay in Savera
Comment from Hotel Management
10 Sep 2024 by Hotel Savera, Hotel Management
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.
by A verified traveler
Keep your expectations low
Posted 10 Aug 2024 on HotelsComment from Hotel Management
27 Aug 2024 by Hotel Savera, Hotel Management
We're overjoyed to see your 6-star rating! Your support inspires us to continue delivering exceptional service.
by A verified traveler
Posted 17 Jul 2024 on Hotels
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
24 Sep 2024 by Keys Select by Lemon Tree Hotels, Thiruvananthapur, Hotel Management
Dear Guest,Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Thiruvananthapuram. I am happy to hear that you had a comfortable stay with us.We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerKeys Select by Lemon Tree Hotels, ThiruvananthapuramLemon Tree Hotels10,000+ rooms. 110+ hotels
by A verified traveler
Posted 9 Jul 2024 on Hotels
Very poor internet connection in this hotel. I had to setup my phone as hotspot to get some connection in the room. If you are on business travel and need to use internet...avoid Savera.
The same hall music has been playing here for many years. Managers aware of the old aging internet and know that it has to be changed. No one is in charge to make it happen. Switching to ITC hotel close by.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Hotel Savera, Hotel Management
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.
by A verified traveler
Comfortable stay, expecting more improved quality
Posted 21 May 2024 on HotelsStandard rooms, haven't been upgraded over the years. Poor WiFi connectivity in the room, some amenities were missing and had to be requested. Staff were kind and accommodating. Location was great and breakfast spread was wonderful and good quality of food. Overall pricing was bit higher than the facilities and amenities provided, maybe a better quality is expected for that price.
by A verified traveler
Posted 6 May 2024
Swimming pool
