Ratings based on 304 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Very friendly and helpfull staff. Convienient food and drink options in the hotel anc near a metro stop.
by A verified traveler
Posted 12 Nov 2024
The food was EXCELLENT and the service and hospitality by staff was outstanding!!!
by A verified traveler
Posted 14 Sep 2024
It was great
Comment from Hotel Management
17 Sep 2024 by Vinodh Ramamurthy, Hotel Management
Dear Guest,Thank you for an excellent review of your stay experience. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.Warm Regards,Vinodh RamamurthyGeneral Manager Hilton Chennai
by A verified traveler
Posted 13 Sep 2024
The service at this property is excellent. I continue to return to this hotel consistently over the years for that reason. It is ideal for business customers with a clean environment, an elaborate breakfast buffet ( a beautiful aspect of good Indian hotels), and close proximity to shopping and eating places. The restaurant menu is good though a bit pricey. But quality of dishes and service is generally great. Metro station is right next door for those who hate traveling by car. One of the best Hilton chain hotels I’ve visited over the years.
Comment from Hotel Management
17 Sep 2024 by Vinodh Ramamurthy, Hotel Management
Dear Guest,Thank you for an excellent review of your stay experience. It brings us immense joy to hear that our hospitality and services have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team for ensuring your comfort throughout the stay, this will certainly inspire her to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests.We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.Warm Regards,Vinodh RamamurthyGeneral Manager Hilton Chennai
by A verified traveler
Posted 23 Aug 2024
The hotel is not good, and they need to imprive the quality.
Comment from Hotel Management
5 Sep 2024 by Vinodh Ramamurthy, Hotel Management
Dear Guest, At the outset, I would like to thank you for taking the time to share your feedback, as they are crucial in our continuous efforts to improve. I’m extremely sorry for any inconvenience you may have faced during the stay. My colleague had reached out to you to understand the matter better. However, we didn’t get any response from you. We look forward to hosting you again in the future. It would be great if you can revert to us, so that we can make it up to you on your next visit.Warm regards,Vinodh RamamurthyGeneral Manager
by A verified traveler
Posted 29 Jul 2024
Good service
Comment from Hotel Management
30 Jul 2024 by Vinodh Ramamurthy , Hotel Management
Dear Guest, Thank you for sharing an excellent rating of your stay experience. It brings us immense joy to hear that our services have impressed you. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Vinodh Ramamurthy General Manager
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Vinodh Ramamurthy, Hotel Management
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Vinodh RamamurthyGeneral Manager Hilton Chennai
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Vinodh Ramamurthy, Hotel Management
Dear Guest, Thank you for your valuable rating. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Vinodh RamamurthyGeneral Manager
by A verified traveler
Posted 13 Jul 2024
A pleasant experience
Comment from Hotel Management
15 Jul 2024 by Vinodh Ramamurthy, Hotel Management
Dear Guest,We are truly heartened to receive an excellent rating of your stay experience with us. We look forward to hosting you again in the near future.Kind Regards,Vinodh RamamurthyGeneral Manager
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Vinodh Ramamurthy, Hotel Management
Dear Guest, Thanks for sharing an excellent rating for your stay experience. We look forward to hosting you again in the future. Warm RegardsVinodh RamamurthyGeneral Manager
