Ratings based on 159 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Good location, good service
Comment from Hotel Management
20 Dec 2024 by Cindy, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 4 Oct 2024 on Hotels
Great location although there is a lot of construction in the area. No noise from it but a bit inconvenient to move around it. Buffet breakfast was fantastic. Enjoyed the pool, sauna and steam room. Overall a very pleasant stay.
Comment from Hotel Management
5 Oct 2024 by Kristin, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Guest Service, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 15 Sep 2024
Convenience to shopping and food
Comment from Hotel Management
16 Sep 2024 by Kristin, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 1 Sep 2024 on Orbitz
Very nice hotel built on top of shopping mall. Nice gym, pool. Shopping mall provides many food options and a giant blowup house for kids. We had three rooms for 3 days. It was a very nice stay.
Comment from Hotel Management
4 Sep 2024 by kristin, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by kristin, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by kristin, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
21 Jul 2024 by Kristin, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
31 Jul 2024 by kristin, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
by A verified traveler
Posted 6 Jul 2024
Overall the hotel itself was great! However do take note that the malls connecting doors to the hotel closes after 10pm. If it is raining, there is no sheltered walkway to the main entrance so taking a cab back when it rains is advisable!
Comment from Hotel Management
7 Jul 2024 by Kristin, Hotel Management
Dear Guest, Greetings from Ascott Raffles City Chengdu! Thank you very much for your kindly feedback and we will keep up to provide a good service to our guests. We look forward welcoming you again in Ascott. Guest Service
