Ratings based on 414 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by No. 131 Team, Hotel Management
Dear Helen,Thank you for your feedback, we hope to have the opportunity to welcome you back.
4 out of 5
by A verified traveler

Posted 28 Dec 2024
Lovely room and enjoyable stay
Comment from Hotel Management
29 Dec 2024 by No. 131 Team, Hotel Management
We’re so happy to hear that you had a lovely stay and enjoyed your room! Thank you for taking the time to share your feedback. We hope to have the pleasure of hosting you again in the future!
5 out of 5
by A verified traveler

Posted 25 Dec 2024
Magical.
Comment from Hotel Management
29 Dec 2024 by No. 131 Team, Hotel Management
Dear Michael,We’re so happy to hear that you had a lovely stay and enjoyed your room! Thank you for taking the time to share your feedback. We hope to have the pleasure of hosting you again in the future!
4 out of 5
by A verified traveler

Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by No. 131 Team, Hotel Management
Dear Clare,Thank you for your feedback, looking forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Lovely hotel and great service
Comment from Hotel Management
8 Dec 2024 by No. 131 Reception, Hotel Management
Good Morning Katie,Thank you for your kind review, we are glad to see that you have enjoyed your stay.Looking forward to welcoming you back in the future!Regards,No.131
2 out of 5
by A verified traveler

Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by No. 131 Team, Hotel Management
Dear Chris,Thank you for taking the time to rate your stay.Based on the score, we can see that your experience did not live up to your expectations.We would like to understand how could we improve our services to provide a better experience. Please do reach out to us, as we would love to hear your thought, suggestions.Kind regards,No. 131 Team
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Lovely room with a view of a beautiful stone church. Excellent amenities in room. Room service provided us with a delicious breakfast. Very comfortable bed with a selection of pillows.Very gracious staff. There are some stairs you must climb to enter the building. Staff will assist you if needed.
Comment from Hotel Management
24 Nov 2024 by No. 131 Reception, Hotel Management
Thank you for your kind words Christine, we're thrilled to hear you enjoyed your stay and that the room with its beautiful view, amenities, and comfortable bed met your expectations. We're also glad you had the chance to experience our delicious breakfast and the attentive service from our team. We truly appreciate your recognition of the staff and are always happy to assist with anything you may need. Thank you again for sharing your feedback, and we hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted 18 Nov 2024
A great hotel spoilt by very obnoxious people in the bar and restaurant They needed throwing out as they ruined the good food and lovely staff
Comment from Hotel Management
18 Nov 2024 by No. 131 Reception, Hotel Management
Dear Julie,Thank you for taking the time to share your feedback. We’re thrilled to hear that you enjoyed the food and the service from our staff. However, we're truly sorry that your experience was disrupted by other guests in the bar and restaurant. We take this feedback seriously and will work closely with our team to ensure that everyone’s experience is as pleasant and peaceful as possible. We value your input and hope to have the opportunity to welcome you back for a more seamless stay in the future.
5 out of 5
by A verified traveler

Posted 7 Oct 2024 on Hotels
Comment from Hotel Management
8 Oct 2024 by No.131 Reception, Hotel Management
Dear Isobel,Thank you for taking the time to rate your stay and the property.We hope to have the opportunity to welcome you back.
5 out of 5
by A verified traveler

Great Boutique Hotel

Posted 7 Oct 2024 on Hotels
Great lication. Loved the very unique rooms and The Gin & Juice Bar
Comment from Hotel Management
7 Oct 2024 by No.131 Reception, Hotel Management
Dear Dorothy,Thank you for sharing your feedback, we are pleased to hear that you had a great experience! We hope to have the opportunity to welcome you back soon!Regards,No. 131 Reception