Ratings based on 133 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
My apartment was fantastic, clean and bed was so comfortable. Kitchen was well equipped and room contained everything you could need. Was serviced once a week. Would definitely recommend.
by A verified traveler
Posted 2 Nov 2024
Room was incredibly small for the price.
by A verified traveler
Posted 27 Oct 2024
The 2nd round for my London trip within this month. Thanks goodness they did not give us the same dirty room before, this one RM 70, downstairs again, no window, small but much much better than our last room. Much cleaner (at least) up to the avg. Standard. This round, concierge staff much friendly and helpful. I guess Room is not good (in the basement, if you have luggages, it might be difficult, no one will help you), but apartments might be better.
by A verified traveler
Posted 19 Oct 2024
1)when we arrived, the concierge staff did not greet us, just lean back and did not say a word, until we told him we wanted to check in. Rather unprofessional?
2) when we got to our room (rm64 at the basement!!! Did not expect this?), the bathroom has big issue:
The shower curtain was mouldy and dirty.
The drainage was blocked, all the floor was wet and water near to drain to the bedroom. No shower cabinet, no barrier stopping water coming out as the floor is flat - weird design/layout issue.
The toilet flap very loose, need fixing.
(I can provide photos if needed)
The room - old, carpet old & dirty.
Lighting - insufficient, dim.
Very disappointed on this accommodation! I still have a 2nd booking next week, don't know how I could stand it. For sure the first and will be my last.
Bad , bad and bad.....!
by A verified traveler
Posted 2 Oct 2024
Apartment hotel was just ok … room was dated … kitchenette was not stocked … simple things like tissues, paper towels, laundry soap were not provided … room was next to elementary school and playground … young children screaming and shrieking during outdoor play was very unpleasant … kitchen hot water need an overhaul due to dank swampy unpleasant smell in the kitchen.
by A verified traveler
Posted 24 Jul 2024
Good central location between two tube stations. cafe's and dinning options close by. Grocery store across the street.
by A verified traveler
Posted 29 Jun 2024
by A verified traveler
Posted 22 Jun 2024
Solo female stayed for 7 nights in June 2024. Gorgeous little apartment on level 3. Lovely lounge area with 2 beds, tv. Clean kitchen with fridge, microwave, kettle, toaster. Spacious bathroom, shower over bath, and importantly washing machine. There was nothing to complain about. Concierge and booking office very helpful. Enjoyed a lovely time. Sainsbury's 2 min walk, everything closeby. Great property and area
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 31 Mar 2024
