Ratings based on 981 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Dec 2024
Staff was friendly. Good location and clean property. Fair value, would recommend.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2024
1 out of 5
by A verified traveler

Posted 16 Dec 2024
Staff rude, unprofessional, unhelpful, offensive and clueless about serving customers.
5 out of 5
by A verified traveler

Posted 11 Dec 2024
All the extras down to valet parking
5 out of 5
by A verified traveler from Valencia

Posted 11 Dec 2024
Nice clean property. Classy
4 out of 5
by A verified traveler

Posted 9 Dec 2024
Nothing
4 out of 5
by A verified traveler

Posted 8 Dec 2024
We have stayed before and it was great. This particular time it was so so. Staff was amazing and accommodating. The room was very clean and beds were comfortable. The ceiling above the shower was damaged along with peeling paint. The TV had terrible reception every channel would lagg and lose reception.
Comment from Hotel Management
10 Dec 2024 by Management , Hotel Management
Mariana,Thank you so much for your comments and review. The tv issue was determined to be underground issues within our zip code which was something out of our control. I have noted the ceiling issue and will get this fixed immediately.We appreciate you!
3 out of 5
by A verified traveler

Posted 6 Dec 2024
The hotel was average, but in a good location. They definitely charge for the location. The facility is not worth the price otherwise. The Brazilian steakhouse inside the hotel has really gone down downhill in the last couple years
4 out of 5
by A verified traveler

Posted 5 Dec 2024
Nice