Ratings based on 967 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Oct 2024
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2024
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Great location
3 out of 5
by A verified traveler

Posted 18 Oct 2024
Valet parking is used very loosely.
2 out of 5
by A verified traveler

Posted 15 Oct 2024
We booked a king bed and they changed our room to two queen beds so we had to sleep separately in order to be comfortable. They didn’t tell us about the change and when we showed up they said all of their king beds are taken. Why was I able to book this then? It was obviously given away to a more important guest. Will not stay here again, the staff just sat around the lobby on their phone. The only good customer service given was from the valet gentlemen.
3 out of 5
by A verified traveler

Posted 14 Oct 2024
Room was spacious
2 out of 5
by A verified traveler

Posted 13 Oct 2024
I did not like the problems with checking in. My husband and I lost time waiting for our room when we had planned only one day to visit attractions nearby.
1 out of 5
by A verified traveler

Posted 12 Oct 2024
Not alerted about Forceded Valet. Room switch, we were supposed to have a large suite and received a small room. Then we were informed no other rooms available. Not choosing this hotel ever again.
4 out of 5
by A verified traveler

Posted 11 Oct 2024
I did not like the parking and our carpet was dirty. My granddaughters feet were black from walking in the carpet barefoot. It was extremely noisy. The people next to us got into a scream, cussing fight at 1:30am waking up my 1 year old granddaughter. Some of the staff were great. One in particular staff member was loud and very unprofessional.
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Clean rooms, quiet, spacious