Ratings based on 980 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
David, thank you for choosing Holiday Inn Express & Suites Chattanooga (East Ridge) for your recent stay. We are pleased that you had an enjoyable experience with us and hope to welcome you back soon.
by A verified traveler
Posted 17 Nov 2024
I love the place it was clean and the service was amazing
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Lizeth, we're thrilled you enjoyed your stay at Holiday Inn Express & Suites Chattanooga (East Ridge). It's fantastic to hear that you appreciated our clean spaces and amazing service. We look forward to welcoming you back!
by A verified traveler
Posted 14 Nov 2024
Clean safe
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Gregory, it’s wonderful to hear you found the Holiday Inn Express & Suites Chattanooga (East Ridge) clean and safe. Thank you for choosing to stay with us. We hope to welcome you back soon!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Rechelle, thank you for choosing to stay with us at Holiday Inn Express & Suites Chattanooga (East Ridge), an IHG Hotel. We're thrilled you enjoyed your experience. Hope to welcome you back soon!
by A verified traveler
Posted 8 Nov 2024
Nice
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Rick, thank you for sharing your feedback. We’re delighted you loved your experience at Holiday Inn Express & Suites Chattanooga (East Ridge). Your incredible rating strengthens our commitment to crafting memorable experiences for each and every guest. Thank you and safe travels!
by A verified traveler
Posted 7 Nov 2024
Nice stay
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Samantha, it’s wonderful to hear you had a great time at Holiday Inn Express & Suites Chattanooga (East Ridge). We hope to welcome you back soon!
by A verified traveler
Posted 6 Nov 2024
Good stay other than for an entire day I checked several times and no towels were available. Ended up going to Walmart and buying towels so my family could shower.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Jordan, thank you for choosing to stay with us at Holiday Inn Express & Suites Chattanooga (East Ridge). We're glad to hear your stay was good overall. Please know our team is committed to ensuring all guests have the amenities they need during their visit. We're looking forward to welcoming you back for an even better experience.
by A verified traveler
Posted 6 Nov 2024
Facilities were nice and clean. Staff was friendly.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Eric, thank you for staying with us at Holiday Inn Express & Suites Chattanooga (East Ridge), an IHG Hotel. We’re delighted you appreciated our clean facilities and found our team members friendly. We look forward to welcoming you back for another great stay!
by A verified traveler
Posted 31 Oct 2024
Hotel was nice, staff very friendly room was clean.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Carmen, we’re delighted you loved your experience at Holiday Inn Express & Suites Chattanooga (East Ridge). It's wonderful to hear you found the property pleasant and our team friendly. We hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 25 Oct 2024
Great place for a quick Chattanooga trip. Not far from anything but not close enough to be slammed.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Wyatt, it’s wonderful to hear you had a great time at the Holiday Inn Express & Suites Chattanooga (East Ridge). The team is pleased to know the location was convenient for your trip. We look forward to your next visit.
