Ratings based on 601 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Roxboro
Posted 5 Sep 2024
This property is affordable and close to both dining, and the venue we are vending at.
Comment from Hotel Management
5 Sep 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Wendy, Thank you for your stay with us and for sharing your experience with other travelers.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 18 Aug 2024
Very nice
Comment from Hotel Management
19 Aug 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Joseph, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We're happy that you're happy, and we're looking forward to your next visit to Econo Lodge East Ridge. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 15 Aug 2024
Not bad at all for the price.
Comment from Hotel Management
15 Aug 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Zhengao, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
by A verified traveler from Groton
Posted 10 Aug 2024
Did not care for the amount of noise, but otherwise alright.
Comment from Hotel Management
12 Aug 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Taryn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
by A verified traveler
Posted 29 Jul 2024
Dan id awesome and so friendly
Comment from Hotel Management
5 Aug 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Whitney, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely, General Manager, Econo Lodge East Ridge.
by A verified traveler
Posted 18 Jul 2024
I thought I had read they had a pool but they didn't, they didn't have free or any kind of breakfast. It seemed like the other guest actually lived there. There was mildew /mold in the shower along the wall/ceiling and the room just didn't smell good the linens appeared to be clean otherwise I felt like I needed to wipe things down before I used it. Would not recommend.
Comment from Hotel Management
18 Jul 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Deanna,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
by A verified traveler
Posted 6 Jul 2024
Affordable, leaky sink and toilet was so low, no handicap bars
Comment from Hotel Management
6 Jul 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Deborah, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 5 Jul 2024
For the price it was awesome just used it to break ya trip and only slept there
Comment from Hotel Management
6 Jul 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Raymond, Thank you for your stay with us and for sharing your experience with other travelers.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 25 Jun 2024
The hotel was located in a dirty, unsafe back alley beside the interstate. Property was old and parking lot was gross. No extra amenities.
Comment from Hotel Management
1 Jul 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Steve,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
18 Jul 2024 by Sincerely, General Manager, Econo Lodge East Ridge, Hotel Management
Dear Terrika, Thank you for your stay with us and for sharing your experience with other travelers.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
