Ratings based on 960 Verified Reviews

3.8 out of 5
100% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
I will be staying here again. Only thing was the breakfast was not much.
Comment from Hotel Management
26 Nov 2024 by Manager, Hotel Management
Hello David,We appreciate your feedback and will strive to enhance our breakfast offerings. Your comments will assist us in providing a better experience for future visits.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Jan,We are delighted to hear that you had an excellent stay at our hotel! We look forward to welcoming you back again soon.
3 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Laura, We appreciate you choosing our hotel for your stay. Should you have any feedback to share about your experience, please don't hesitate to reach out to us. We hope to welcome you back in the future for an even better stay!
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Andrew,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Kyle,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
3 out of 5
by A verified traveler

Posted 4 Nov 2024
It seems they are renewing the hotel. However, it was quietly and safe. Good for the money payed.
Comment from Hotel Management
4 Nov 2024 by Guest Relation Management, Hotel Management
Hi Pedro,Thank you for your feedback regarding your recent stay at District 3 Hotel, Ascend Hotel Collection. We’re glad to hear that you felt safe and enjoyed the quiet atmosphere during your stay, even amidst our ongoing renovations. Providing a comfortable and secure environment is a priority for us, and it’s great to know that you found good value for your money. We appreciate your understanding as we work to improve our hotel, and we look forward to welcoming you back to experience the enhancements in the future!
4 out of 5
by A verified traveler

Posted 4 Nov 2024
I have stayed at this hotel for the last couple of years while my kids were in college. They are doing renovations right now but overall this is a great place to stay.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Crissy,Thank you for choosing our hotel during your visits. We appreciate your loyalty and understanding during our renovation period. We are delighted to hear that you have had positive experiences overall and hope to welcome you back in the future.
4 out of 5
by A verified traveler

Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello steven, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Many homeless people around the property. Tricky to find with the directions but once we did it was no problem. Breakfast hours are very abbreviated (perhaps because of the construction!) Also, breakfast area was crowded with what appeared to be workers.
Comment from Hotel Management
29 Oct 2024 by Guest Relation Management, Hotel Management
Hi Susan,Thank you for sharing your feedback regarding your recent stay. We appreciate your honesty and are glad you eventually found the property without any issues. We understand your concerns about the presence of homeless individuals around the area, and we are continuously working with local authorities to address safety and community issues. The construction you mentioned is part of our efforts to improve our facilities, and we appreciate your patience during this time. Your feedback will help us assess our breakfast setup to ensure a better experience for all our guests. Thank you again for your valuable insights, and we hope to have the chance to welcome you back in the future for an improved stay!
2 out of 5
by A verified traveler

Posted 27 Oct 2024
$50 pet fee that is not refundable and $50 refundable fee when you check in. Be prepared to spend an extra $100 when you check in.
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Kali, We appreciate your feedback on the pet fees. We strive to be transparent with our policies regarding additional charges. Should you have any further concerns, please don't hesitate to reach out to our management team for further clarification.