Ratings based on 828 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
4 Jul 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're sorry to hear that your stay did not meet your expectations. Your comments are important to us, and we will use them to improve our services. If there's anything specific you'd like to share or if we can assist you further, please let us know. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Jul 2024
Breakfast was nasty
Comment from Hotel Management
2 Jul 2024 by Hotel Manager, Hotel Management
Dear Guest,We're sorry to hear that you found our breakfast less than satisfactory. Your feedback is important to us, and we'll use it to improve. We hope to have the opportunity to welcome you back and provide a better experience.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Jul 2024
Room was average but clean
Comment from Hotel Management
2 Jul 2024 by Hotel Manager, Hotel Management
Dear Guest,"Thank you for your feedback. We're glad to hear you found your room clean during your stay."Sincerely, Hotel Manager
by A verified traveler
Posted 27 Jun 2024
Very good value. Nice room. Good breakfast. Girl checking us in does it all. Front desk and breakfast.
Comment from Hotel Management
28 Jun 2024 by Hotel Manager , Hotel Management
Dear Barbara,Thank you so much for taking the time to share your experience with us. We're glad to hear that you found our hotel to be a very good value with a nice room and good breakfast. It's great to know that the girl checking you in was able to handle both the front desk and breakfast duties efficiently. We appreciate your kind comments and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
26 Jun 2024 by Hotel Manager , Hotel Management
Dear Lisette,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 14 Jun 2024
Overall good experience
Comment from Hotel Management
15 Jun 2024 by Hotel Manager , Hotel Management
Dear Jaison,Thank you for your great review. We're pleased to hear that you had an overall good experience during your stay with us. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable visit in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Jun 2024
The air is stale and floors/furniture do not feel/look clean. Not expecting to be well rested.
Comment from Hotel Management
12 Jun 2024 by Hotel Manager , Hotel Management
Dear Gina,We apologize for the discomfort you experienced during your stay. Your feedback regarding the air quality and cleanliness of the floors and furniture is concerning, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We value your input and hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager
by A verified traveler from Broussard
Posted 9 Jun 2024
Right off the interstate. Couple gas stations and convienient stores across the l
parking lot. Gas station adjacent to the hotel participates in the upside app as well. Breakfast was fresh, hot, and managed throughout the breakfast time.
Comment from Hotel Management
11 Jun 2024 by Hotel Manager , Hotel Management
Dear Mark,Thank you for taking the time to share your experience. We're glad to hear you found our location convenient and enjoyed our fresh, hot breakfast. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We appreciate your support and hope to welcome you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
28 Jun 2024 by Hotel Manager , Hotel Management
Dear Mike,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Hotel Manager , Hotel Management
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager
